User Experience Manager (Remote)

Cengage Group is a global education technology company dedicated to enhancing learning experiences. The User Experience Manager will lead a team of UX designers to create outstanding digital experiences, focusing on user-centered design and measurable business impact.

Responsibilities:

• Manage, coach, and grow a dedicated team of UX designers, fostering clarity, psychological safety, and career development
• Build and maintain design workflows, standards, and rituals that improve quality, speed, and consistency
• Lead end-to-end design across key product areas—guiding direction, offering critique, and delivering cohesive, accessible experiences
• Partner closely with Product, Engineering, and Research to inform strategy and deliver solutions that balance user needs, business goals, and technical constraints
• Strengthen and govern design systems while embedding accessibility, inclusivity, and modern UX patterns
• Communicate design decisions and business impact clearly to cross-functional teams and executives

Requirements:

• 3–5+ years managing UX designers with a track record of developing high-performing teams
• 7–10+ years of UX design experience with strong end-to-end product thinking and portfolio demonstrating interaction design, systems thinking, and leadership
• Experienced in UX research methodologies—both quantitative and qualitative—to drive informed design decisions
• Proficiency in Figma and modern design tools, with experience experimenting with AI-enhanced workflows
• Strong business insight; able to link design decisions to measurable outcomes like revenue, retention, and product performance
• Executive-ready communication: clear, compelling, and confident
• A builder's perspective: you create structure, drive clarity, and move teams forward efficiently