Associate Director, Product Management - Contracting (CTFS) (Remote)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Associate Director, Product Management for the Clinical Trial Financial Suite (CTFS) is responsible for senior product leadership, ensuring the successful launch and adoption of the Contracting module, and collaborating with various teams to address complex business and customer needs.

Responsibilities:

• Owns and leads delivery of the Contracting module within CTFS, including sponsor and site contracting, negotiations, and contract‑to‑financial traceability
• Defines and executes the launch strategy for the Contracting module, including scope, success criteria, phased releases, pilot customers, and general availability readiness
• Identifies and evaluates opportunities to incorporate AI‑enabled or intelligent capabilities (e.g., automation, decision support, agents, or workflow intelligence) to improve product efficiency, usability, and customer outcomes
• Leads product planning and roadmap prioritization for Contracting, balancing customer needs, business objectives, technical constraints, and delivery capacity
• Addresses organizational, technical, and capability barriers that impact product delivery, adoption, and realization of value
• Owns launch readiness activities for the Contracting module, including documentation alignment, release validation, operational handoffs, and coordination with implementation and support teams
• Owns end‑to‑end product execution, including discovery, requirements definition, backlog prioritization, sprint readiness, release planning, and post‑launch optimization
• Translates complex clinical, financial, and operational requirements into clear epics, features, user stories, and acceptance criteria
• Leads key product and delivery checkpoints, proactively managing dependencies, risks, scope trade‑offs, and escalations
• Reviews development work for quality, completeness, and alignment with product requirements and enterprise standards
• Facilitates effective defect triage and resolution to maintain product quality and customer confidence
• Ensures delivered solutions meet enterprise SaaS standards for usability, scalability, security, compliance, and upgradeability
• Provides guidance on configuration versus customization decisions to support long‑term platform sustainability
• Partners closely with engineering, architecture, UX, services, compliance, and operations teams to ensure successful product delivery
• Oversees and coordinates cross functional activities to ensure product initiatives are delivered on schedule and aligned with strategic priorities
• Communicates product vision, roadmap, progress, risks, and trade‑offs to leadership and key stakeholders
• Resolves complex product issues and coordinates appropriate escalation internally or with customers when required
• Leads and contributes to product discovery, including customer interviews, workflow analysis, and validation of market needs
• Partners with Marketing and Sales on Contracting product positioning, launch readiness, and messaging
• Leads product launch support activities, including customer demos, trade shows, sales enablement, and early‑adopter feedback loops, serving as the Contracting subject‑matter expert
• Monitors product performance, customer feedback, and usage data to inform continuous improvement and roadmap decisions

Requirements:

• Bachelor's degree in Computer Science, Business, Finance, or a related field, or equivalent experience
• 7–10+ years of experience in product management, product ownership, or business systems roles for SaaS products
• Demonstrated experience leading delivery of complex, cross‑functional product initiatives
• Strong ability to translate ambiguous business and financial problems into structured, executable product solutions
• Experience working in Agile/Scrum environments with engineering teams
• Excellent communication, stakeholder management, and decision‑making skills
• Strong experience delivering contracting or financial systems/products, such as contract lifecycle management (CLM), invoicing, billing, payments, credits/debits, reconciliation, or financial operations platforms
• Experience owning or supporting product launches for enterprise SaaS products, including launch readiness, early customer adoption, and post‑launch iteration
• Familiarity with clinical trial operations and contracting workflows, including sponsor finance, site contracts, investigator fees, or grants management
• Experience with enterprise SaaS platforms in regulated industries, including considerations for compliance, security, scalability, and upgradeability
• Experience in healthcare, life sciences, or financial platforms is a plus