Engineering Manager (Fraud)

Félix is building a financial ecosystem for Latin immigrants in the U.S., focusing on revolutionizing remittances with AI-powered technology. The Engineering Manager will lead a team to develop the core Risk and Fraud Detection Platform, ensuring its security and performance while driving team success and technical strategy.

Responsibilities:

• Technical Execution: Act as a hands-on manager coding and architecting high-priority features for the fraud detection platform (e.g., real-time monitoring, rule engines, ML model deployment pipelines)
• Metric-Driven Ownership: Take extreme ownership of the technical roadmap for the Risk Platform. Translate business goals (e.g., reducing fraud loss by X%, lowering false positive rates) into clear engineering objectives, and hold the team accountable for measurable business impact
• Platform Scaling & Resilience: Oversee the design, implementation, and scaling of low-latency, high-throughput systems crucial for real-time risk assessment, ensuring high availability and resilience
• Team & Talent Development: Manage team performance, provide mentorship, and lead technical career development. Foster a culture of rigorous code quality, transparent communication, and continuous learning, specifically in the domains of payments, security, and fraud engineering best practices
• Cross-Functional Alignment: Collaborate with Risk Data Scientists, Technical Product Managers, and Operations teams to define and execute the technical strategy that balances effective mitigation with a seamless user experience
• Process Optimization: Champion an agile development process with a bias toward action. Develop and implement strategies to optimize development cycles and incident response procedures specific to high-stakes fraud system failures

Requirements:

• Experience building, deploying, or maintaining high-throughput Risk, Fraud, or Trust & Safety platforms in a fast-paced environment is a strong plus, but not required
• Background in the Fintech or Payments industry is also highly preferred, but not required
• Proven experience as a senior software engineer with a strong track record of delivering successful, high-stakes platform projects
• Minimum of 1 year of experience managing an engineering team, demonstrating the ability to inspire a team to operate with urgency and focus, and high quality
• A track record of operating with extreme ownership in ambiguous environments, making high-impact decisions with incomplete data, and taking accountability for the business outcomes of your engineering solutions
• Exceptional ability to communicate complex technical trade-offs and risks clearly and transparently to engineering peers, product managers, and executive stakeholders
• While technology agnostic, a familiarity with our stack (Python, Flask, REST APIs, Cloud Services) is helpful, but the willingness to rapidly acquire deep domain and stack knowledge is paramount
• These are the applicable requisites, although equivalent competencies in any of the above will also be considered