T-Mobile is a leading telecommunications company that invests in its employees through comprehensive rewards and benefits. The Mid-Market Solutions Engineer role focuses on partnering with Business Sales to drive revenue by applying technical expertise to customer opportunities, particularly for mid-market organizations, by designing and positioning integrated technology solutions that meet customer needs.
Responsibilities:
- Partner with Account Executives to support Mid-Market customers (300–999 employees) through technical consultation, solution design, and customer engagement throughout the sales cycle
- Lead technical discovery with business and IT stakeholders to understand operational challenges, technology environments, and strategic goals
- Design and position end-to-end solutions leveraging T-Mobile’s portfolio including Business Internet, mobile connectivity, IoT, collaboration platforms (e.g., Microsoft 365, Dialpad), and security solutions
- Deliver technical presentations, solution demonstrations, and architecture discussions that align technology capabilities to customer business outcomes
- Support the sales cycle by validating technical requirements, responding to technical questions, and ensuring solution alignment during opportunity progression
- Collaborate with internal teams including product, engineering, implementation, and partners to develop customer-specific solutions
- Maintain expertise across T-Mobile’s solution portfolio, wireless technologies, and industry trends impacting mid-market businesses
- Contribute to team knowledge sharing and enablement initiatives that improve technical selling effectiveness across the organization
- Support additional initiatives and projects as assigned by leadership
Requirements:
- Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent
- 7–10 years of experience in telecommunications, technical sales engineering, IT architecture, or network engineering with a demonstrated ability to support complex solution sales
- 1–3 years of experience in a customer-facing sales or sales engineering role supporting revenue-generating activities
- Experience working in consultative sales environments supporting Mid-Market or Enterprise accounts
- Experience collaborating with cross-functional teams in matrixed organizations to deliver customer solutions
- Technical Consulting – Ability to translate business challenges into scalable technical solutions across connectivity, cloud collaboration, and enterprise technologies
- Solution Architecture – Experience designing integrated solutions involving networking, mobility, collaboration, IoT, or edge technologies
- Technical Presentations – Ability to develop and deliver impactful technical presentations, demonstrations, and architecture discussions
- Communication – Excellent verbal and written communication skills with the ability to engage both business and technical audiences
- Strategic Thinking – Ability to align technology solutions with customer business outcomes and long-term strategy
- Technical Expertise – Subject matter expertise in at least two of the following areas: Mobile Networking, Fixed Wireless Access, Collaboration Platforms (Microsoft 365 / UCaaS), IoT / Telematics, Security, SD-WAN / Edge Networking
- Collaboration – Ability to work effectively with sales, product, engineering, and partner teams in a fast-paced environment
- At least 18 years of age
- Legally authorized to work in the United States