Marketing Operations Intern – Data Management & AI Workflows

Icertis is the global leader in AI-powered contract intelligence. The role involves supporting marketing teams through data management tasks, assisting with automation workflows, and maintaining data quality to enhance operational efficiency.

Responsibilities:

• Support marketing teams by performing manual data updates, cleanup, and validation across account and contact records
• Assist with data hygiene initiatives including de-duplication, list matching, enrichment, and normalization
• Prepare and maintain clean, accurate data sets to support SDR outreach, campaigns, and reporting
• Validate data prior to uploads, campaign launches, and sales handoffs to ensure accuracy and completeness
• Help maintain and monitor automation workflows (e.g., Zapier-based workflows) used across Marketing Operations
• Assist with testing, QA, and documentation of automation and AI-enabled workflows
• Support exploration of AI and automation opportunities to reduce manual work and improve operational efficiency
• Document data processes, workflow logic, and standard operating procedures to support team enablement
• Respond to ad-hoc data and operational support requests from Marketing Operations and Revenue teams

Requirements:

• Strong attention to detail and comfort working with spreadsheets, lists, and structured data
• Interest in marketing operations, revenue operations, analytics, or automation
• Curiosity about AI, workflows, and how tools like automation platforms can improve efficiency
• Ability to follow defined processes while also spotting opportunities for improvement
• Clear written communication and willingness to document work
• Exposure to tools like CRMs, marketing automation platforms, Zapier, or basic scripting/logic concepts