HR Business Partner

HealthFitness, a Trustmark company, is a leader in providing fitness solutions that create a strong community of health. The HR Business Partner serves as a strategic advisor to senior leaders, aligning people strategies with business objectives to drive organizational effectiveness and client satisfaction.

Responsibilities:

• Serve as strategic advisor to senior and director-level leaders and onsite management teams to ensure staffing models, talent capabilities, and people practices support contractual obligations, service excellence, and a high-quality client and associate experience
• Act as a thought partner on workforce planning, succession, and organizational design to support both corporate teams and onsite client operations
• Apply a strong understanding of the operational and financial drivers of managing onsite corporate fitness facilities to inform HR solutions, recommendations, and trade-off decisions
• Support leaders through complex change management initiatives tied to client growth, renewals, transitions, and operational optimization
• Exercise independent judgment in advising leaders on people decisions, including performance management, corrective action, and talent risk, escalating only when appropriate
• Lead execution of enterprise talent management processes including performance management, talent reviews, succession planning, and leadership development
• Coach leaders by demonstrating self-awareness, empathy, sound judgment, and the ability to navigate difficult conversations effectively
• Support leaders in building inclusive, high-performing teams that align with HealthFitness values and service expectations
• Partner with leaders to address underperformance early, including identifying gaps between coaching and formal corrective action
• Support leaders in documenting expectations, feedback, and decisions in a clear, defensible manner
• Independently manage complex employee relations matters, balancing business needs, associate experience, and risk mitigation
• Provide guidance on policy interpretation, employment law considerations, and compliance across a geographically dispersed workforce, including onsite client locations
• Serve as the primary investigator and HR lead on complex employee relations matters, including performance issues, conduct concerns, and policy violations
• Provide real-time guidance to leaders navigating sensitive situations, balancing empathy, consistency, and risk
• Partner with Legal and HR Operations as needed while maintaining ownership of case strategy and outcomes
• Champion HealthFitness’ mission, values, and culture by modeling inclusive leadership, accountability, and integrity
• Leverage HR Centers of Excellence (Talent Acquisition, Total Rewards, Learning & Development, HR Operations) to deliver integrated, scalable solutions
• Identify opportunities to simplify leader-facing HR processes and guidance, improving clarity, consistency, and ease of execution
• Stay current on external HR trends and best practices and apply insights to enhance organizational effectiveness
• Other duties as needed/assigned

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 8–10 years of progressive HR experience, including strategic HR Business Partner responsibilities supporting senior leaders
• Experience working in a multi-state, highly regulated environment
• Demonstrated experience operating independently in complex, fast-paced environments with multiple stakeholders
• Strong business acumen with the ability to understand operational, client, and financial drivers
• Communicates with clarity and purpose; adapts messaging to diverse audiences
• Proficient in MS Office (Word, Outlook, Excel, Power Point and Copilot)
• Listens actively, builds trust, and establishes credibility with leaders, associates, and partners at all levels
• Makes sound, values-based decisions that balance people, risk and business outcomes
• Maintains professionalism in high-pressure situations, managing reactions effectively and demonstrating insight into personal impact
• Availability and flexibility to support sites and leaders in all time zones (Pacific, Mountain, Central and Eastern)
• Ability to travel up to 20%
• Advanced degree (Master's or equivalent)
• HR certification (SPHR, SHRM-SCP, or equivalent)
• Experience supporting client-facing, multi-site, or service-based business models
• Experience leveraging AI‑enabled tools or automation to improve HR processes or efficiency