Senior Product Manager - Mobile

ServiceTrade is the leading provider of SaaS applications for commercial service contractors, and they are seeking a Senior Product Manager, Mobile to lead the strategy and execution of their mobile experience across iOS and Android. This role involves collaborating with various teams to develop mobile solutions that enhance technician productivity and streamline operations.

Responsibilities:

• Drive Mobile Product Strategy & Execution: Lead the vision, strategy, and delivery for ServiceTrade’s mobile applications, ensuring the mobile experience supports the needs of technicians working in the field
• Own the Mobile Roadmap: Define, prioritize, and deliver mobile capabilities that improve technician productivity, job workflows, and real-time connectivity with the broader ServiceTrade platform
• Customer & Field Discovery: Serve as the voice of the field technician and service contractor by engaging directly with customers to understand real-world workflows, offline needs, and operational challenges
• Cross-functional Collaboration: Partner closely with Engineering, UX, Sales, Customer Success, and Marketing to ensure mobile initiatives align with company priorities and customer outcomes
• Mobile Product Development Leadership: Guide day-to-day development activities including backlog management, sprint planning, and UAT. Ensure clear, actionable product requirements that translate effectively into mobile development work
• Platform Integration: Ensure the mobile experience integrates seamlessly with ServiceTrade’s broader platform, including backend systems, APIs, and partner integrations
• Thought Partnership: Collaborate with senior leadership to shape the long-term mobile strategy and ensure our mobile capabilities continue to evolve alongside customer needs
• Industry & Technology Awareness: Stay current on mobile platform advancements, development frameworks, and industry trends to help ServiceTrade deliver best-in-class mobile experiences
• AI & Automation Innovation: Explore and validate opportunities to leverage emerging technologies—including AI and agentic workflows—to streamline contractor operations, reduce administrative work for technicians, and create new sources of product value and growth within the ServiceTrade platform

Requirements:

• 5+ years of SaaS product management experience, including significant experience leading mobile products
• Knowledge of iOS and Android operating systems, and experience planning, delivering and managing mobile applications
• Strong technical acumen; comfortable working with engineers on mobile architecture, APIs, integrations, and platform constraints
• Experience working in agile product development environments
• Strategic thinker who can balance long-term product vision with day-to-day execution
• Excellent communicator across technical and non-technical stakeholders, from frontline teams to executives
• Comfortable engaging directly with customers and translating field insights into product innovation
• Curiosity and interest in applying emerging technologies—including AI and agentic systems—to improve field workflows, automate operational tasks, and unlock new product capabilities
• Proactive problem solver with strong ownership and initiative, able to work independently while knowing when to collaborate with others, and comfortable navigating evolving priorities in a growing company