Web Project Manager & Web Specialist [208634]

Skill is seeking a highly organized and detail-oriented Web Project Manager & Web Specialist to support their Conversion Rate Optimization (CRO) and web experience initiatives. The role involves project management and hands-on web execution, ensuring that CRO initiatives and web updates are delivered accurately and on time.

Responsibilities:

• Own day-to-day project coordination for CRO initiatives, ensuring tests move efficiently from intake through launch and rollout
• Create and maintain CRO test briefs, ensuring documentation accurately reflects what is ultimately launched and tested
• Own and manage the CRO QA process, including:
• Preparing QA checklists and documentation
• Sending QA communications and calendar reminders
• Coordinating QA timelines across cross-functional stakeholders
• Performing hands-on QA to validate test accuracy and functionality
• Maintain CRO project tracking artifacts, including Monday boards and rollout trackers
• Manage the rollout process for winning CRO tests, including weekly review of rollout status with analytics, UX, and development partners
• Support continuous improvement of CRO workflows, documentation, and ways of working
• Participate in sprint planning, backlog grooming, and prioritization discussions with web and development teams
• Test Drupal components, modules, and web forms as part of each development release
• Build and maintain web pages using Drupal (Lightning Builder), including ongoing content updates and site maintenance
• Partner closely with content, UX, and SEO teams to support net-new and existing content updates
• Support QA and UAT planning and execution in partnership with development and IT teams
• Collaborate with vendors and agency partners to troubleshoot issues related to CMS access, tickets, QA, and design files
• Contribute to occasional one-off projects such as competitive analysis, heatmapping, and experience audits
• Stay current on digital marketing, CRO, web technology, and CMS best practices

Requirements:

• 2–3+ years of experience in digital marketing, web production, or CRO-adjacent roles
• Strong understanding of enterprise CMS platforms and development workflows, including ticket writing and QA processes
• Hands-on experience authoring and maintaining content in enterprise CMS platforms such as Drupal, AEM, or Sitecore
• Proficiency translating designs from Figma (or similar tools) into live CMS pages
• Project management skills with the ability to manage multiple workstreams simultaneously
• Strong communication skills with the ability to translate between technical and nontechnical stakeholders
• Experience with project management and tracking tools like Monday.com, Jira, Asana, or Azure DevOps
• Working knowledge of HTML and CSS
• High attention to detail, particularly related to QA, testing accuracy, and launch readiness
• Strong problem-solving skills with a proactive approach to identifying and removing blockers
• Ability to adapt quickly to changing priorities in a fast-paced environment