Business Analyst

First American is a leading title insurance company dedicated to fostering a people-first culture. They are seeking a Business Analyst to drive process improvement by identifying opportunities, documenting business processes, and acting as a liaison among various stakeholders to implement effective solutions.

Responsibilities:

• Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need
• Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions
• Provides informal training as part of implementation process. May provide formal training and support directly to customers
• Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures
• Generate and create reports; research and analyze data and report trends to management/ business partners
• Other duties as assigned

Requirements:

• BS Degree or equivalent work experience
• 2 - 5 years as a Business Analyst
• Analytical skills to determine root cause of problems and apply creative and effective solutions
• Ability to analyze a situation, interview, formulate questions, and probe for deeper knowledge/ understanding
• Data management skills
• Has basic knowledge of general business, production, and/or operation environment and general cost benefit awareness
• Good written and oral communication skills in order to define parameters to meet business requirements
• Presentation skills
• Standard MS skill set