CargoSprint is a company focused on transforming the cargo industry through innovative digital solutions. They are seeking a Senior Product Manager to lead the appointments roadmap, enhance terminal capacity, and improve driver experiences through modern appointment solutions.
Responsibilities:
- Ideation and Product Strategy: Identify opportunities to improve appointments, validate concepts with terminals and truckers, and develop innovative solutions that drive operational efficiency
- UX & Process Modernization: Lead efforts to modernize legacy scheduling and appointment systems, with an emphasis on usability, speed, and scalability
- Roadmapping & Prioritization: Own the appointments roadmap, prioritizing features that reduce congestion, improve capacity utilization, and accelerate driver turn times
- Requirements Gathering: Collaborate with cross-functional teams (engineering, UX, operations, sales) to define detailed product requirements for advanced rules engines and workflow orchestration
- Go-To-Market & Launch Plans: Develop comprehensive launch strategies, ensuring smooth adoption by terminals, truckers, and other stakeholders
- Define & Monitor Success Metrics: Establish KPIs such as terminal utilization, appointment adherence, driver wait times, and customer satisfaction. Present results during business reviews
- Customer & Community Engagement: Build strong relationships with terminal operators, trucking associations, and other stakeholders. Represent the product in industry discussions and forums
- Market & Competitive Analysis: Stay ahead of developments in B2B scheduling, logistics optimization, and workflow automation to inform product strategy
Requirements:
- 7+ years of product management experience, with at least 5 years in B2B software, logistics, or workflow automation
- Bachelor's degree in Business, Engineering, Computer Science, or related fields
- Strong ability to develop product roadmaps, define success metrics, and drive cross-functional execution
- Proven track record in launching successful products
- Experience with data-driven decision-making and comfort with metrics and analytics tools
- Demonstrated ability to lead and influence without direct authority
- Exceptional collaboration and communication skills
- Strong user engagement skills with the ability to convert customer insights into actionable product decisions