Sr. Principal, Product Designer

Ingram Micro is a leading technology company for the global information technology ecosystem. The Sr. Principal Product Designer will lead design strategy across the Cart & Checkout domain, focusing on improving customer transaction experiences and collaborating with cross-functional teams to deliver effective design solutions.

Responsibilities:

• Lead design strategy and execution across key areas of our Cart & Checkout domain, helping shape how customers review, manage, and complete transactions across complex B2B workflows
• Partner closely with Product Managers, Engineers, and cross-functional stakeholders (including other UX Designers) to understand technical, operational, and user challenges, and translate that complexity into clear, effective solutions
• Design experiences that improve cart management, checkout flow, order review, handoff, and related transactional moments across the broader customer journey
• In partnership with our UXR team, support user research, usability testing, and customer conversations to uncover insights, validate ideas, and inform design direction
• Rapidly prototype, visualize, and iterate on solutions based on feedback, technical realities, and strategic priorities
• Present and defend design recommendations to senior leaders and executive stakeholders, clearly articulating tradeoffs, rationale, and expected impact
• Provide leadership, mentorship, and creative direction to other designers, helping elevate craft, strategic thinking, and collaboration across the team
• Work closely with cross-functional partners – including Product, Engineering, Content, and adjacent domain teams – to ensure connected, cohesive experiences across the platform
• Collaborate with our Design System team and contribute actively to our design system, shared patterns, UX best practices, and culture-building efforts across our global Experience Design organization

Requirements:

• Bachelor's degree in UX, Interaction Design, Graphic Design, Human-Computer Interaction, or a related field
• 10+ years of UX/Product Design experience, with a strong track record of independently leading large, complex initiatives from concept through implementation
• Deep expertise in user-centered design, interaction design, information architecture, and visual design
• Proven ability to navigate ambiguity, influence across functions, and deliver measurable outcomes in fast-paced Agile and/or Lean UX environments
• Strong systems thinking and the ability to design within complex transactional ecosystems and interconnected workflows
• Excellent verbal, written, and presentation communication skills, with experience influencing senior stakeholders and executive leadership
• Expert proficiency in design tools such as Figma, with the ability to work fluidly across multiple levels of fidelity
• Demonstrated experience partnering closely with Engineering teams, with a solid understanding of front-end implementation considerations and platform constraints
• A strong portfolio showing your ability to drive clarity, quality, and impact within complex product spaces
• Experience designing for complex B2B SaaS platforms, technology distribution, e-commerce, procurement, or enterprise transaction workflows
• Familiarity with cart, checkout, quote-to-order, purchasing, order management, or related commerce experiences
• Experience designing for multiple user types, including external customers and internal business users
• Experience designing with and for AI-enabled tools or workflows