Associate Product Designer (Research & Design)

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members, and civilians. They are seeking an Associate Product Designer to support human-centered product development for complex federal digital services, leading research, design, and product discovery workstreams while collaborating with multidisciplinary teams.

Responsibilities:

• Lead research and discovery activities for defined product areas including interviews, usability testing, workflow analysis, and feedback synthesis
• Translate research insights into actionable product opportunities, personas, journey maps, and design recommendations
• Lead the design of user flows, wireframes, and prototypes that support new features and product improvements
• Partner with Product Managers and Engineers to shape product requirements, define feature scope, and support backlog refinement
• Contribute to product strategy discussions by identifying user needs, usability risks, and workflow improvements
• Collaborate with engineers to ensure designs are implemented effectively and maintain design fidelity
• Review implemented features to validate usability, accessibility, and alignment with user needs
• Analyze product analytics, service data, and user feedback to inform product improvements
• Document research findings, design rationale, and product decisions for diverse audiences
• Participate in Tria’s Human Experience Practice through collaboration, knowledge sharing, and capability building activities
• Contribute to reusable research and design assets such as templates, playbooks, and design standards
• Support internal initiatives related to research operations, design systems, and AI enabled experience design
• Learn from and collaborate with senior designers and researchers across Tria programs

Requirements:

• 2 to 4 years of experience in UX design and research
• Demonstrated ability to independently lead design and research activities within a product team
• Experience creating user flows, wireframes, and prototypes using tools such as Figma
• Understanding of human-centered design methods including discovery research, prototyping, and usability testing
• Experience working within Agile product teams and collaborating with engineers and product managers
• Ability to communicate research findings and design rationale clearly
• Ability to obtain and maintain a Public Trust clearance
• U.S. Citizenship required
• Using AI assisted tools to support research synthesis, ideation, and design documentation
• Leveraging generative AI to explore user flows, interaction concepts, and design alternatives
• Applying AI responsibly while maintaining privacy, security, and human centered judgment
• Demonstrating curiosity about AI enabled systems and how they influence digital experiences
• Exposure to design systems and component-based design
• Experience supporting usability testing or research synthesis
• Familiarity with accessibility and Section 508 compliance
• Interest in developing product management and product strategy skills
• Experience with tools such as Figma, Miro, Dovetail, UserTesting, or similar platforms