Business Operations Senior Analyst

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. The Business Operations Senior Analyst position provides project-based support within operations, focusing on managing milestones and dependencies across stakeholders while ensuring adherence to schedule, budget, and quality standards.

Responsibilities:

• Proactively monitor, measure, and manage the execution of deliverables and project performance from initiation through implementation
• Regularly report project status to project team, key stakeholders, and account leadership
• Ensure that all projects are delivered on time, within scope and within budget
• Manage project resource availability and allocation
• Manage the requirements and demands of multiple stakeholders
• Implement control mechanisms and exercise on-going risk management techniques to minimize and mitigate project risks and issues
• Manages resources, projects, and budgets to meet all established goals and drives service delivery excellence through individual and team performance
• Review all client requests for clarity, provide clear work directions, determine the level of assistance required and respond appropriately
• Manage change control requirements by reviewing and deploying comprehensive project work plans
• Demonstrate ability to quickly become a proficient expert in client processes and related systems to effectively perform responsibilities
• Review metrics and reporting regularly and conduct quality assurance meetings with client
• Ensure quality, accuracy, and consistency of work product
• Analyze complex reports and formulate conclusions
• Implements and sustains delivery and operational excellence practices across assigned operations delivery teams
• Supports process measurement, management, and improvement initiatives across assigned operations delivery teams
• Reports progress to Delivery

Requirements:

• Minimum of 2 years' experience in scheduling, project management, and / or financial analysis
• Microsoft Office Suite to include Teams, Visio, Excel, PowerPoint, Word, Access, and Outlook
• Project management tools to include MS Project, SharePoint, PPM
• Strong attention to detail, follow up, highly organized
• Strong process orientation in approach to work
• Strong oral and written communication and organizational skills, particularly related to project execution
• Demonstrated professional interpersonal and leadership skills, including high level of motivation, integrity, and self confidence
• Ability to take initiative and to work independently
• Demonstrated ability to balance workload under short deadlines and changing priorities in a fast-paced environment
• Demonstrated ability to analyze and resolve problems
• Ability to influence others
• Ability to communicate effectively between multiple teams