Product Designer - Remote

Optum is dedicated to advancing the United States health care system and improving the well-being of military and Veterans. The Product Designer role focuses on managing the full product lifecycle, utilizing interface design and research methods to create accessible digital experiences that enhance user experience.

Responsibilities:

• Has responsibility and capability to work a single primary platform
• Works with guidance or on routine issues/activities
• Follows procedures
• Gather insights and test concepts with users in order to inform design decisions
• Advocate for user-centered research and design principles
• Reuse templates, patterns and design standards to solve problems
• Identify UX issues in designs, products and services
• Assist with training for peers and clients
• Actively participates in ensuring high quality solution
• Contributes to the identification/prioritization of solution through analysis and discussions
• Designs solutions within a single channel
• Has base understanding of some bodies of technologies and expands that knowledgebase when necessary
• Maintains a working knowledge of data collection, research methods and metrics
• Maintains a working knowledge of statistics and measurement concepts
• Gathers data using appropriate methods

Requirements:

• 3+ years of experience in user experience design, interaction design, user interface design, information architecture, content strategy
• 1+ years of experience incorporating user feedback in the design process (user research, NPS, focus groups, user data, etc.)
• 1+ years of experience working with and presenting to cross functional stakeholders such as Software Development, Product, Operations, Sales, Marketing, etc
• Experience with the software development process
• Experience with design and prototyping tools such as: Figma, Sketch, Miro and/or Adobe Creative Suite
• Portfolio demonstrating expertise and skill in creating user centric experiences
• United States citizenship is required for this position
• Must be able to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance
• Bachelor's Degree in human centered design, design, or related field
• Experience with Agile software development
• Experience using metrics and analytics (e.g. Google Analytics, Tableau, PowerBI, etc) in order to identify improvements
• Proven working knowledge of HTML/CSS
• All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy