Senior Forward Deployed Engineer

Filevine is a Legal AI company delivering innovative solutions for legal work. They are seeking a Senior Forward Deployed Engineer to own the technical success of complex deployments, streamline processes, and enhance AI capabilities in legal technology.

Responsibilities:

• Own the technical delivery of complex Filevine deployments end to end—scoping, configuration, migration, and go-live
• Build repeatable frameworks and automation that reduce setup time by 30–50% and become the standard for future deployments
• Partner with implementation managers to ensure every deployment ships on time, with clean data and a confident customer
• Develop scripts, APIs, and internal tools to automate migration workflows across legacy systems (SQL, Access, Clio, Time Matters, and others)
• Troubleshoot and optimize data pipelines, handling messy real-world data with care and precision
• Prototype solutions fast, then collaborate with product engineering to harden them for production
• Serve as the senior technical point of contact during onboarding, escalations, and partner engagements
• Engage directly with customers to resolve blockers, optimize configurations, and build trust in Filevine’s platform
• Document patterns and share learnings across the organization to raise the bar on implementation quality globally
• Provide structured feedback to product and engineering based on what you see in the field—your signal directly shapes the roadmap
• Work closely with security, product, and partner teams to ensure deployments meet Filevine’s standards
• Mentor partner engineers and internal specialists on best practices and deployment techniques

Requirements:

• 5–7 years of experience in software implementation, solutions engineering, DevOps, or a similar hands-on technical role
• Strong proficiency in at least one of: data migration (ETL, SQL, Python/JavaScript), REST APIs and webhook integrations, or cloud platforms (AWS, Azure) and database management
• Demonstrated ability to work directly with enterprise clients or partners on technical delivery—you're comfortable in the room
• Excellent communication and documentation skills. You translate between business context and technical detail naturally
• Strong ownership mindset, comfort with ambiguity, and the ability to context-switch between deep technical work and stakeholder conversations
• Experience in legaltech, SaaS implementation, or system integration
• Familiarity with AI/ML tooling, LLM integrations, or automation frameworks
• You've built internal tools that other teams adopted and relied on