Senior Product Designer

Granicus is a technology company transforming the Govtech industry, and they are seeking a Senior Product Designer to join their cross-functional UX team. In this role, you will shape the product experience, collaborate with various stakeholders, and create design artifacts to enhance user interactions with government technology products.

Responsibilities:

• Identify and gather necessary product analytics to inform your design choices
• Check impacts of your designs by planning & conducting appropriate methods of usability testing
• Host and participate solution workshops with internal teams to synthesize research findings into deliverable product outcomes
• Create user personas and journey maps
• Reference research findings to constantly advocate for our user’s needs, goals, and motivations
• Use Figma to create wireframes, mockups, and prototypes to demonstrate ideal user journeys & interactions
• Ensure your designs are WCAG compliant
• Champion our design systems while improving them
• Understand our business requirements and product vision
• Be the designer in your product delivery team: working with engineers, a product manager, and a product owner to collaborate and iterate within an agile team
• Work collaboratively with product managers to identify the need for, estimate and design research, usability testing and rapid prototyping
• Collaborate on product releases with Product Management, CX, Marketing and internal stakeholders
• Use product metrics to define and measure key result
• Leverage AI-powered tools (e.g., Figma AI, design automation, content generation) to accelerate workflows, improve design quality, and boost team productivity

Requirements:

• At least 5 years experience in UX Design for a complex SaaS product
• Post-Secondary education in HCI, Design, or related field
• Proficiency in design and prototyping tools Figma and Miro
• Experience with usage-analytics tools (Pendo, Google Analytics)
• Experience with Accessibility compliance requirements
• Familiarity with Design Systems
• Understanding of other UX considerations, including Information Architecture, Interaction Design, and Visual Design
• Confidence to respectfully advocate for our user and support your points with data, even when easier solutions exist
• Willingness to consider others' perspectives and provide alternative or iterative approaches towards a common goal
• Curiosity and genuine interest in human beings