Senior Manager, Product Design - Engagement

Discord is a platform used by over 200 million people for gaming and social interaction. The Senior Product Design Manager will lead a team focused on enhancing user engagement and retention through innovative design solutions in voice and messaging systems.

Responsibilities:

• Develop a team of highly-engaged designers by coaching and instilling a sense of ownership and impact
• Provide direction and guidance of product designers' output, promote partnerships and design process
• Build close bonds with your corresponding engineering and product management leaders to influence product strategy and ensure world-class product execution
• Partner with Staff+ designers and XFN partners to define and refine the design portions of the roadmap, ensuring work is appropriately broken down and prioritized
• Set a strong pace for the team and foster a culture of quality by balancing holistic thinking with feature impact, cutting scope when needed without compromising quality
• Make sound first-principle decisions around resourcing and team composition, adapting to changing needs or tuning team dynamics
• Drive design excellence within your team and owned systems; mentor designers on user-centric thinking and risk mitigation
• Occasionally be hands-on with design work, pitching in to support your team and keep them focused on deeper work—however this is primarily a management role

Requirements:

• 4+ years of experience as a Design Manager and/or have led at least 3 Product Designers previously within a design team
• 10+ years experience in multi-platform digital products as a Product Designer (or similar role)
• Especially fluent with mobile product development and consumer products, with experience using prototyping tools to demonstrate product concepts
• A portfolio of work you've designed and shipped as well as examples of work you directed delivered by your team
• Examples of how you have previously influenced your product teams, organizations or discipline
• An enjoyment of people leadership. This includes recruiting, training and developing, organization design, and leading by example
• Strong eye for craft. You can identify when work can benefit from more time or investment, identifying gaps in visual or interaction design
• History of strong partnerships with engineering and product management leadership
• You thrive in ambiguous environments and get excited about figuring out strategies or processes to address them—both in product and internal team structures
• You are a first principles thinker that can work with others to come up with pragmatic solutions
• Designing yourself does not scare you, and you're happy to jump in to help if needed. You are still a designer even if you don't do it all the time