Engineer I- Client Systems

Microchip Technology Inc. is a global organization that designs technology powering the world. The Engineer I- Client Systems role involves engaging with clients to select appropriate products, providing technical support, and collaborating with various teams to drive client success and innovation.

Responsibilities:

• Engage in discussions with clients to select products that meet design requirements, provide documentation, help resolve client challenges, and remove barriers to innovation; thus, allowing clients to reduce overall development costs, improve performance, and to get to market faster
• Provide virtual product and technical support for clients with new designs/redesigns (including device selection, BOM reviews, project reviews, alternative devices, etc.) in an effort to help clients overcome design challenges
• Guide the client into selecting and using products which best fit their design requirements based on familiarity with Microchip products and solutions
• Recommend Microchip hardware and software development tools based on customer need
• Troubleshoot general hardware and software issues
• Collaborate with Sales, Marketing and Engineering teams worldwide to identify and resolve obstacles in client’s design and upgrade Microchip’s support offerings
• Collaboratively help drive client success leading to design wins and revenue

Requirements:

• A strong focus on supporting the customer's success
• Excellent verbal, written, and interpersonal communication skills
• Bachelor's Degree in Electrical Engineering (BSEE) or equivalent
• Experience in electronics and embedded design
• Analytical Problem-solving skills
• Knowledge of Microsoft Office - Outlook, Excel, PowerPoint
• Ability to work with the Microchip global sales team and clients on a virtual basis
• Keen attention to detail and organization, and time management
• Experience with Microchip Development Tools and Software desirable but not necessary (MPLAB X IDE, Microchip Studio, ICD4, PICkit, etc)
• Experience with Salesforce, Tableau, AI tools advantageous but not necessary