Senior Product Manager

Empower is committed to transforming financial lives and creating a welcoming environment for its associates. As a Senior Product Manager on the Core Services team, you will define product strategies that enhance customer experiences in financial services, focusing on user satisfaction and collaboration with engineering and design teams.

Responsibilities:

• Define a product strategy that identifies opportunities that will have the biggest consumer impact, helping our end customers achieve their financial goals
• Own the product roadmap, including both significant short and long-term opportunities for your product and in the context of the broader organizational strategy and goals
• Obsess about the product design, partnering closely with designers to constantly look for opportunities to simplify and deliver a better experience
• Leverage customer research, usability testing, and market research in your strategy to improve likelihood of success and user satisfaction
• Partner closely with engineering and design to increase team velocity, cohesiveness, and productivity
• Define, analyze, and track key performance metrics
• Drive decision making through customer insights, agile methods to validate hypothesis, quantitative analysis, and A/B testing
• Execute at a fast pace with a focus on customer outcomes, the user experience, and learning with limited oversight

Requirements:

• 7+ years of experience leading major (digital) direct-to-consumer products and working collaboratively with engineering, design, and research teams
• Excellent communication skills, storytelling, and organizational skills that instill confidence in senior leaders, cross-functional partners, and peers
• Relentless follow through and commitment to do the right thing and do what you say
• Detail and design oriented; the details really matter to you
• Passionate about tackling complicated and impactful customer and business problems
• Critical, analytical thinker and comfortable analyzing data and pulling out key insights
• Bachelor's degree or equivalent experience; MBA is a plus
• Proven track record of navigating through the full product life cycle, integrating customer feedback in requirements, driving prioritization, and pre/post-launch execution
• Experience in the fintech industry with demonstrable knowledge of industry best practices
• Experience with aggregation and aggregation service providers