CLAIMS COORDINATOR

Description

The Claims Coordinator is responsible for processing for all auto, equipment, and property damage claims. This role ensures that claims are managed efficiently, fairly, and in compliance with company policies, legal regulations, state/federal laws, and industry standards. The role provides direct administrative support to the Safety Director and Safety Department in achieving Safety and Loss Control objectives.

Key Responsibilities

Claims Management & Oversight:

• Oversee the automobile, equipment, and property damage claims process from initiation to resolution, ensuring timely reporting, investigating, and accurate processing.
• Review and assess claims. Investigate, gather evidence, and liaise with internal and external stakeholders, and other parties as needed.
• Review claim details and determine liability and coverage for all claims including Property Damage, and Auto losses.
• Negotiate settlements while minimizing financial risk and ensuring fair outcomes for all parties.
• Process insurance payments and provide accurate record-keeping of all claims

Administrative Support:

• Through administrative tasks, support the Safety Director in all aspects of delivering the Safety Program goals and objectives.
• Administration of online training assignments, reports and tracking of all safety related training.
• Assist as needed with the purchase and delivery of safety uniforms and safety program materials.
• Generate and maintain excel-based performance dashboards and reports using data from multiple sources. Confirm accuracy of data, resolve discrepancies, and mine trends using graphs, charts, and analytics.
• Assist with meeting, training, and event coordination.

Education:

• Associate’s degree in business administration preferred.
• 3-5 years relevant work experience in insurance claims or a similar role. Florida 6-20 claims adjuster license or equivalent preferred.

Experience:

• Experience with claim handling and occupational safety programs.
• Experience with insurance, legal, and litigation preferred.

What's In It For You?

• Competitive pay and growth
• Full comprehensive benefits package including medical, dental, and vision insurance.
• Vacation and PTO (paid time off)
• 401(k) plan + Company match
• Performance bonus
• Paid holidays

Requirements

• Strong negotiation skills and excellent communication, collaboration, and critical thinking.
• Knowledge of liability insurance policies, coverage analysis, and claims managing best practices.
• Data management skills and proficient in excel, data analysis, and reporting.
• Experience with claims management software and industry tools.
• High attention to detail and organization.
• Occasional lifting up to twenty lbs.