Project Manager

Illumia is an industry leader in providing integrated technology solutions to education, healthcare, and business campuses. The Project Manager will be responsible for engaging with clients to ensure the successful delivery of projects, overseeing financial performance, quality, and client satisfaction.

Responsibilities:

• Overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction, quality of products and/or services provided, level of profitability attained, and other such measures as may be designated
• Serving as primary customer contact and managing overall company customer interface relationships for defined scope(s) of work to ensure responsiveness to customer needs and effective professional conduct
• Providing functional and technical guidance to consulting staff and management
• Will also perform as a project lead on advanced specialized projects or in resolution of technical problems that would critically impact performance, schedule, or cost
• Develops project schedules and documentation; defines and assigns work to consultants assigned to Project; monitors and controls work in progress for technical adequacy; and provides active assistance to meet schedules or resolve complex technical or customer requirements
• Evaluates information from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
• Serves as the conduit between stakeholders (internal and external customers) and the project implementation team through which requirements flow
• Implement and manage project changes and interventions to achieve project outputs
• Gathers requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
• Ensures timely Project Communication and appropriate generation, collection, dissemination, and storage of project information – prepares project status reports and keeps management, business clients and others informed of project status and related issues
• Plans for Resource Management: acquires and manages team resource needs making the most effective use of people involved with the project – this entails day-to-day team management, team communication, identifying and leveraging strong skills while developing others
• Project administration includes forecasting setup and tracking, project financials, time/expense reconciliation and enforcement of standards

Requirements:

• Bachelor's degree in Business Administration or Project Management
• 3-5 years proven experience in program or project management leading clients and team members through large complex system implementation and integrations
• Demonstrated success working in a fast-paced, dynamic work environment such as management consulting
• Client interfacing responsibilities in a management consulting setting demonstrating strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations
• Experience managing the scope of projects – budgetary responsibilities highly preferred
• An advanced level of proficiency required to apply broad knowledge and experience to complex long-term projects
• Strong people management skills – ability to provide direction/leadership to others as a project lead and/or a functional/technical specialist
• Demonstrated communication, presentation skills, analytical and problem-solving skills, short term and long-term planning skills
• Strong client relationship skills – ability to partner with technical as well as project leaders from client organizations to drive overall solution, manage issues/risks/dependencies and facilitate schedule/scope conversations
• PMP or equivalent certification