Sr. Technology Product Manager - Remote

Optum is a global leader in health care innovation, developing solutions to enhance health systems and improve lives. The Sr. Technology Product Manager will oversee product management activities, ensuring alignment with customer needs and business objectives while managing the full product lifecycle.

Responsibilities:

• Supports capabilities under a product area
• Understands the "what & why" of user stories/features, ensures their relationship to OKRs, and how each may impact the customer
• Understands and contributes to initiatives and value propositions to deliver thoughtful, holistic solutions
• Engages with users and delivers incremental value to consumers that will increase Net Promoter Score (NPS)
• Communicates effectively to build relationships with key stakeholders (scrum teams/product leads/delivery leads)
• Identifies and appropriately leverages SMEs
• Understands primary capabilities within the portfolio/product line
• Actively advances understanding of product model and product culture across assets/teams
• Understands a feature's impact/relationship on other functionality
• Speaks credibly to both business and technology partners across teams and levels
• Diffuses conflict by driving consensus based on the greater good of the product and customer needs
• Manages prioritization and trade-offs between customer experience, business requirements, technical limitations, performance, and operational
• Drives the budget at feature/scrum team level
• Translates customer insights into actionable jobs to be done
• Supports the product backlog and prioritization
• Decomposes capabilities into manageable features/stories and partners with engineering teams on the creation of requirements and user stories
• Effectively balances needs of operations and technical teams
• Builds relationships to be a trusted partner and provides situational support to other product teams
• Positively influences capability outcomes
• Effectively leads cross-functional meetings
• Interfaces well with direct leadership
• Possesses a growth mindset, the ability to think on their feet and adapt quickly, and self motivation
• Anticipates needs of audience by preparing options and recommendations
• Uses evidence-based research and facts to influence and drive decisions
• Manages complex requirements and refines products based on business goals and market needs

Requirements:

• HS Diploma or GED equivalent
• 4+ years of experience in product management roles including gathering requirements, assisting in identifying user stories and delivering against product roadmaps
• 4+ years of experience in internal or external customer engagement and managing customer expectations and feedback
• 4+ years of experience working in an agile or scaled agile development environment
• 3+ years of experience executing work across matrixed product teams
• Experience using quantitative and qualitative data to assess priorities and influence roadmaps
• Experience using straightforward, structured communication when connecting with stakeholders
• Experience presenting to large groups and translating technical information to non-technical stakeholders
• U.S. Citizen
• Undergraduate degree or equivalent experience
• Certified Scrum Product Owner
• LESS certification
• 5+ years of experience in product management roles
• 5+ years of experience in internal or external customer engagement and managing customer expectations and feedback
• 5+ years of experience working in an agile or scaled agile development environment
• Experience with application development and software integrations
• Experience creating or calculating savings for cost benefit analyses
• Experience in Healthcare
• Experience working with state or federal government clients, including the bidding and implementation process
• Experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency
• Familiarity with software development concepts and comfortable reading and interpreting technical documentation and working with developers, solution architects and other technical staff