Project Manager - Translations & Localization (x2)

Tandem Diabetes Care is a leader in the diabetes technology industry, creating innovative products for people living with diabetes. The Localization Project Manager will lead global translation and localization projects, ensuring timely and compliant delivery of multilingual initiatives for software and digital content.

Responsibilities:

• Manages the full lifecycle of translation projects, from intake through final delivery, across all required languages
• Serves as the primary liaison among internal teams, external vendors and TMS platform team
• Creates, schedules, and monitors translation jobs within the TMS, ensuring accurate workflow routing and version control
• Tracks timelines, deliverables, and risks; escalate issues as needed to meet release schedules
• Aligns translation deliverables with product development, regulatory and commercialization milestones
• Facilitates cross-functional reviews, approvals and issue resolution to maintain compliance and momentum
• Maintains and contributes to the optimization of the Translation Management System, including workflows, automation and user access
• Supports implementation of new tools, system enhancements and integrations (e.g., CMS, PLM)
• Identifies potential process improvements to increase efficiency, reduce cycle time and mitigate risk
• Contributes to documentation of workflows, SOPs, and work instructions in line with Quality Management System (QMS) standards
• Initiates translation requests and manages vendor quotes to oversee execution by approved LSPs
• Monitors vendor performance, quality, timelines and deliverables to help drive continuous improvement
• Coordinates in-country reviews, vendor handoffs and delivery of final localized assets
• Ensures translated content meets corporate quality standards and complies with QMS procedures, regulatory requirements and regional regulations
• Reviews deliverables for completeness, consistency and accuracy
• Supports documentation activities such as verification, approvals and certificates of translation
• Maintains working knowledge of engineering design, medical device standards and localization processes
• Partners with Marketing and Digital teams to coordinate translation requests, glossary adherence, in‑country reviews and asset deployment
• Collaborates with Digital teams to ensure accurate upload and publishing of localized content

Requirements:

• Bachelor's degree in engineering or a related field, or equivalent combination of education and experience
• 3+ years of experience managing translation or localization programs, ideally in medical devices, life sciences, or other regulated industries and/or managing mobile software localizations
• Ability to work effectively in a matrixed organization and influence across teams
• Strong communication skills for managing scope, resources and stakeholder expectations
• Proficiency with project management tools for planning, scheduling and collaboration
• Excellent organizational, prioritization, problem‑solving, and communication skills
• Ability to thrive in a fast‑paced, deadline‑driven, regulated environment
• Proficiency in English (written and verbal)
• Proficiency in a language other than English, strongly preferred
• Familiarity with Translation Management Systems (TMS)
• Experience with tools such as Smartsheet, Confluence, Oracle Cloud PLM, Jira
• Strong skills in Microsoft Office platform
• Ability to maintain confidentiality and manage sensitive information
• Ability to assess issues and determine escalation paths
• Familiarity with agile/scrum methodology
• Understanding of software engineering principles