Associate Professional Business Analyst- TSU Support

Gainwell Technologies is a company focused on improving healthcare through innovative solutions. As an Associate Professional Business Analyst- TSU Support, you will provide administrative, technical, and operational support to enhance the New Jersey Medicaid Management Information System, working closely with a collaborative team to tackle significant healthcare challenges.

Responsibilities:

• Serve as the primary contact for the TSU team, triaging incoming requests and managing shared tracking tools
• Create and finalize documents in Word and Excel, and produce secure, well‑organized PDFs using Adobe Acrobat
• Validate documents and reports for accuracy, formatting, and completeness, ensuring all deliverables meet quality and accessibility standards
• Maintain organized shared drives and support improvements in file structure and document workflows
• Draft professional written communications and support meeting coordination and light project support
• Follow established procedures precisely and learn new tools and processes quickly to meet evolving team needs

Requirements:

• Proficiency in Microsoft Word and Excel, with familiarity using Adobe Acrobat
• Strong written and verbal communication skills, along with foundational analytical and problem-solving abilities
• Experience working with shared drives, document management systems, or ticketing tools
• High attention to detail, particularly in document quality reviews and adherence to standards
• Ability to follow documented procedures, learn quickly, and adapt to new tools and processes
• Collaborative team player with basic understanding of SDLC and familiarity with PDF accessibility best practices
• Healthcare and Medicaid domain experience is a plus