Sales Engineer

Accela is an industry leader in designing and delivering government software solutions aimed at improving efficiency and citizen engagement. The Sales Engineer will conduct product demonstrations, configure software solutions, and interface with customers to meet their needs, particularly focusing on Asset Management.

Responsibilities:

• Articulate and promote Accela’s technology and product positioning to business and technical customers, prospects and partners
• Analyze prospect demonstration requirements and develop detailed Accela demonstration scripts
• Deliver compelling and targeted Asset Management product demonstrations remotely and in person at prospect site and industry events throughout the country
• Support customers via onsite and remote account visits and follow up
• Provide solution-related assistance to other Accela departments and current customers
• Prepare functional requirements to convey product requirements to engineering, reflecting specific needs of the prospect and install base as a result of discussions and demo script requirements as well as requests from the sales team
• Work closely with the sales team as a key technical product advisor and advocate
• Remain informed of job-related issues through networking, training programs, seminars and trade publications

Requirements:

• A minimum of five years' experience in sales or delivering software product presentations, with a concentration on Asset Management software, is required
• Bachelor's degree in Computer Science/Information Technology, GIS/Geomatics, Engineering (civil, environmental, systems), Business with a technical focus or the equivalent skill and knowledge
• Familiarity with local, state, and federal government asset management business processes
• Working experience in engineering or sales of similar software products or in the use of those products in target client base, or a combination of both
• Government Agency Employment as a Subject Matter Expert preferably, IT Department with similar software solutions, or both
• Professional presentation skills along with the ability to improvise and adapt to meeting dynamics
• Ability to analyze and articulate customer business processes
• Ability to effectively communicate one on one with software users of all levels and roles
• Excellent written and verbal communication skills
• Strong organizational and time management skills, the ability to prioritize action items and meet deadlines, work in a team environment, follow written policies and procedures, and maintain superior customer service at all times with all users
• Able to travel throughout the country, at times with minimal advanced notice