Staff Technical Product Manager – Secure End User Endpoint Experience

GE HealthCare is a leading global medical technology and digital solutions innovator. The Staff Technical Product Manager will own the strategy, roadmap, and delivery of secure, user-focused endpoint solutions across the enterprise, ensuring that endpoints are reliable, compliant, and optimized for productivity.

Responsibilities:

• Define and execute the product strategy and long-term roadmap for endpoint platforms (Windows, macOS, iOS, Android, VDI) and secure print services
• Translate enterprise objectives, security requirements, and colleague needs into a clear product vision, measurable outcomes, and prioritized initiatives
• Continuously scan the market and technology landscape to identify opportunities for modernization, simplification, and innovation in endpoint experience
• Own and maintain the product backlog; define epics, features, and user stories with clear acceptance criteria and business value
• Partner closely with engineering, systems administration, and operations teams to plan releases, manage dependencies, and ensure high-quality delivery
• Balance short-term operational needs with long-term strategic investments, ensuring the roadmap supports scalability, resilience, and cost-effectiveness
• Champion the end-user experience for endpoint technologies by leveraging user feedback, journey mapping, and usability insights
• Define and track experience-focused KPIs (e.g., device performance, incident rates, time-to-productive, user satisfaction/NPS)
• Drive initiatives that simplify device onboarding, access to applications, printing, and remote work while minimizing friction and downtime
• Ensure endpoint solutions are designed and operated to meet cybersecurity, privacy, and compliance requirements across regulated environments
• Collaborate with Security, Compliance, and Risk teams to translate policies and controls into practical, user-sensitive product capabilities
• Prioritize and drive remediation for security gaps, vulnerabilities, and non-compliance issues affecting endpoint platforms
• Collaborate with IT Operations, Security, Networking, Identity & Access Management, and business stakeholders to prioritize features, resolve issues, and enable innovation
• Facilitate alignment across global regions and business units, ensuring endpoint standards and solutions are consistent yet flexible enough for local needs
• Communicate roadmap, status, and key decisions clearly and regularly to leadership and stakeholders at multiple levels
• Use telemetry, analytics, and qualitative feedback to understand device health, performance, adoption, and user sentiment
• Identify trends and root causes behind recurring issues and work with engineering and operations teams to drive systemic improvements
• Measure and report on product outcomes (e.g., reduction in incidents, improved patch compliance, enhanced user satisfaction) and adjust strategy accordingly
• Act as product owner and primary point of contact for key endpoint and secure print platform vendors and partners
• Evaluate vendor roadmaps, new features, and licensing models; make recommendations that align with enterprise goals and budget constraints
• Ensure contract and service commitments support both security and user experience objectives

Requirements:

• Bachelor's degree in technology field or equivalent experience
• Demonstrated experience 6+ years in Product Management, Technical Program Management, or related role delivering technology products at enterprise scale
• Proven track record of defining product roadmaps, managing backlogs, and delivering capabilities in partnership with engineering and operations teams
• Experience working closely with cybersecurity, compliance, or risk organizations to balance user needs with security and regulatory requirements
• Experience in a regulated industry (e.g., healthcare, life sciences, financial services) with exposure to audit, compliance, and data protection requirements
• Hands-on familiarity with modern endpoint management, MDM/UEM platforms, and/or VDI technologies
• Strong analytical skills with experience using data and metrics to inform product decisions and measure success
• Excellent communication and storytelling abilities, with experience engaging senior leaders and non-technical stakeholders
• Demonstrated ability to lead across a global, matrixed organization, influencing without direct authority and driving consensus among diverse stakeholders