Senior Federal Technical Project Manager - Oracle Health

Oracle is on a journey to advance healthcare with technologies that support clinicians and empower patients. They are seeking a Senior Technical Project Manager to oversee projects related to the support and lifecycle management of medical hardware in a healthcare environment, ensuring reliability and compliance with healthcare regulations.

Responsibilities:

• Oversee and manage sustainment and support activities for hardware and medical devices across government healthcare facilities documenting and tracking risks and issues
• Lead preventive maintenance, corrective actions, and lifecycle management efforts in coordination with clinical engineering and IT support teams
• Ensure all hardware support and maintenance procedures align with healthcare regulations (e.g., HIPAA, FDA, and other applicable standards) and organizational security/privacy policies
• Track performance, uptime, and service records for hardware and medical devices; ensure issues are resolved promptly and systems are compliant with VA/DoD standards – driving root cause analysis and continuous improvement for support operations
• Coordinate upgrades, patches, and device refreshes in accordance with approved change management processes
• Collaborate with vendors and service providers to manage contracts, SLAs, warranties, and field support
• Serve as the primary point of contact for escalated technical issues and project workstreams involving equipment sustainment
• Prepare and deliver reports on device performance, support metrics, and project status to government leadership and contract management teams
• Stay current with advances in medical hardware, regulatory requirements, and patient privacy needs to ensure the safe and compliant delivery of IT services
• Support incident response as needed related to medical hardware and systems
• Provide mentorship to junior project managers and technical support staff

Requirements:

• Bachelor's degree in Information Technology, Information Systems, Computer Science or related field
• 5+ years of IT project management experience, including at least 3 years supporting healthcare
• Experience with Interfaces, HIE and/or Mobile Apps in hospital IT environments, and integration with healthcare applications (EHR/EMR)
• Proven track record managing complex, multi-disciplinary projects in clinical settings
• Strong understanding of healthcare security, privacy, and regulatory compliance requirements
• Experience with ITSM tools, asset management systems, and vendor management in healthcare
• Strong organizational, communication, leadership, and stakeholder management with experience reporting to government stakeholders
• Clearance eligibility (e.g., Public Trust, Secret)
• Project Management Professional (PMP) or equivalent certification
• HL7 work experience
• ITIL or similar process management training
• Understanding of cybersecurity frameworks as they relate to medical devices and networked clinical systems
• Experience in large-scale healthcare environments (hospitals, clinics)