Senior Solutions Engineer (Remote)

Experian is a global data and technology company, powering opportunities for people and businesses around the world. As a Senior Solutions Engineer, you will provide product, technical, and industry expertise to win new business and service existing accounts, while working closely with clients to configure and implement solutions that meet their needs.

Responsibilities:

• Be an AdTech solutions consultant and a technical product expert during client meetings to explain EMS solutions and value
• Create narratives, presentations, and reports to convey EMS value to prospects and clients
• Organize and provide responses to functional and technical elements of RFIs/RFPs
• Be the primary technical contact for follow-up questions, pilot and integration setup, and to provide documentation
• Gather technical requirements from clients and work with the EMS Product team to architect solutions
• Manage client data ingestion process for pilots and tests
• Configure client solutions using standard EMS Identity and Collaboration products
• Collaborate with internal service teams to lead the delivery and support of bundled product offerings
• Escalate, track, and resolve client implementation issues
• Document and report relevant marketplace insights and client requests to inform future product development
• Work with Product and Engineering teams to develop custom solutions within the product development framework
• Be the technical resource to support ongoing business development projects

Requirements:

• 5+ years of experience as a Solutions Engineer or Solutions Consultant
• Knowledge of digital and offline marketing, data, and underlying technology
• Experience asking critical questions to scope projects, qualify/disqualify opportunities, and gather detailed product requirements
• Experience authoring client narratives, presentations, and reports to convey value
• Proficient in data analysis and SQL
• Knowledge of core internet/web technologies and digital marketing/advertising technologies (AdTech)
• Experience managing multiple client and prospect accounts simultaneously