Staff Product Manager, Enterprise

LaunchDarkly is a company focused on improving software delivery, and they are seeking a Staff Product Manager to drive business outcomes for their core products. In this role, you will partner with engineering and design to shape long-term strategies while leading product initiatives and building customer relationships.

Responsibilities:

• Lead in-depth discovery efforts with customers, market analysis, and competitive research to identify strategic product opportunities
• Translate insights into actionable long-term product vision and roadmap
• Own the end-to-end product lifecycle, including definition, planning, prioritization, and execution
• Collaborate with engineering and design counterparts to scope and deliver high-impact initiatives that align with organizational objectives
• Define and lead the execution of complex product initiatives, balancing risk, technical feasibility, and business value
• Ensure alignment across stakeholders and deliverables meet high-quality standards and timelines
• Build and maintain deep customer relationships with our largest customers
• Understand their needs and identify and remove obstacles to growth
• Partner with go-to-market teams, including sales, marketing, and customer success, to launch and promote new features
• Provide clear product positioning, enablement, and support
• Act as a senior liaison for key customers and internal stakeholders
• Gather strategic feedback, align product direction with client needs, and provide expert guidance on solution adoption and use

Requirements:

• 5+ years building developer tools or infrastructure products
• Experience translating complex technical requirements into product roadmaps and leading technical solution design discussions with engineering teams
• Direct experience with CI/CD, feature flagging, microservices, or cloud-native architectures
• Track record of identifying and capitalizing on emerging developer workflow trends (e.g., GitOps, platform engineering, observability)
• History of successfully ramping on new technical domains within 30-60 days
• Examples of becoming the go-to expert for complex customer use cases or niche product areas
• Led 5+ cross-functional initiatives involving engineering, sales, and customer success that delivered measurable outcomes on time
• 4+ years as a product manager at a B2B SaaS company, preferably developer tools or infrastructure
• Quantifiable examples of product decisions that drove ARR growth, reduced churn, or improved key usage metrics
• Experience setting and achieving OKRs tied to business outcomes (e.g., 'increased feature adoption by 40%' or 'reduced time-to-value by 2 weeks')