Business Analyst, L2C

Role Overview

• The Business Analyst supports the design and delivery of engagements across L2C, including Lead-to-Order, Configure Price Quote (CPQ), broader deal management, and post-sale support.
• Beyond hands-on functional knowledge across CPQ, Sales, Pricing, Product, and Revenue Operations, you will support identifying business and technology gaps for clients, co-creating solutions with client middle-management and senior TechTorch leaders, and contributing to the successful delivery of complex, large-scale strategy and consulting projects.
• Support functional workstreams within broader Lead-to-Cash client initiatives, with a focus on CPQ, pricing strategy, quote generation, and deal lifecycle management.
• Co-create future-state L2C processes that support business models, including complex product configurations, services, and bundled offerings.
• Take on Product Owner responsibilities for custom AI-agents to ensure they are fit for purpose and effective in solving our clients’ business problems.
• Support the design and delivery of AI-driven L2C transformation initiatives, partnering with business and technology stakeholders to embed AI-agents and automation across CPQ, pricing, and revenue operations processes.
• Partner with client stakeholders to collect business requirements and translate them into functional specifications, user stories, and system configuration documentation to support solution implementation.
• Support the planning and facilitation of working sessions and workshops focused on product configuration models, pricing structures, deal workflows, and approval frameworks.
• Drive daily project delivery activities to ensure quality and on-time delivery, coordinating with onshore and offshore teams.

Requirements

• 1–3 years of experience supporting Lead-to-Cash and/or Order-to-Cash transformation initiatives, preferably with a consulting firm.
• Demonstrated exposure to front-office and customer-facing processes beyond traditional finance functions.
• Foundational knowledge across CPQ, pricing strategy, revenue operations, or deal lifecycle management.
• A passion for experimenting with new AI solutions and embedding them into traditional processes and workflows.
• Strong analytical and documentation skills — you turn complexity into clarity.
• Comfort working in fast-moving, ambiguous environments with multiple stakeholders.
• Prior experience as a Product Owner, designing and customizing technology solutions.
• Experience working with Private Equity-backed companies and/or background in the technology/software industry.

Benefits

• A pivotal role in our growth story. You'll contribute to high-stakes engagements with direct impact on client outcomes and TechTorch's reputation in the market.
• Direct access to leadership and real influence. You'll work closely with senior practitioners and client stakeholders from day one, not buried in a large team.
• Accelerated career trajectory. We promote on impact, not tenure. Show us what you can deliver, and we'll give you the scope to match.
• High ownership and trust. We hire smart people and give them room to operate. You'll have autonomy to contribute and grow without unnecessary layers or bureaucracy.
• A profitable, fast-growing company. Bootstrapped, financially disciplined, and scaling quickly – with real momentum behind the business.
• Remote-first flexibility. Work where you are most productive.
• Competitive compensation and benefits. Base compensation between $85,000–$110,000, depending on experience, plus a comprehensive benefits package including health coverage and additional benefits.