Delivery Product Manager

Curate Partners is seeking a Delivery Product Manager to join their Product Transformation team, focusing on developing a digital product for a financial services client. The role involves collaborating with cross-functional teams to translate strategic objectives into actionable product features while ensuring customer needs are met through continuous improvement efforts.

Responsibilities:

• Conduct interviews and working sessions with business stakeholders and subject matter experts
• Understand the needs of our customers and partners through research, primary interviews, and stakeholder feedback
• Support alignment across cross-functional teams of business architects, operation leads, design and delivery teams
• Own the definition of portfolio epics, capabilities and features supporting our transformation efforts
• Translate strategic objectives and customer and stakeholder feedback into clear, outcome-oriented product features
• Draft and define features to meet definition-of-ready standards for delivery team handoff
• Collaborate with technology and design teams to define journey maps and blueprints
• Support digital experience design efforts to ensure alignment with product features (as needed)
• Demonstrate an obsession about the customer through ongoing research into our key customer and partner needs
• Partner with delivery and activation teams to ensure consistency in roadmap vision and identify ongoing opportunities for exploration
• Analyze data and feedback to identify areas for improvement and drive continuous iteration

Requirements:

• Must have retirement or financial regulated experience
• Customer centricity, Critical thinking, retirement expertise, 'big picture' thinking
• Strong analytical and problem-solving skills
• Proficiency in requirements gathering and documentation
• Ability to manage multiple demands and competing priorities of multiple initiatives
• Strong communications and influencing skills
• Ability to work effectively in a team environment
• Strong conceptual, analytical and problem-solving techniques
• Prioritize work deliverables and projects for internal clients based on changing business needs (deadlines, costs, scope of projects)
• Manage projects and major deliverables
• Experience with customer journey mapping or digital-first customer experience