Capital One is a leading financial services company that has acquired Velocity Black, a digital concierge service. They are seeking a Senior Associate in Product Management to enhance their luxury concierge offerings by collaborating with various stakeholders, optimizing products, and delivering innovative customer experiences.
Responsibilities:
- Collaborate with internal stakeholders to grow and enhance Velocity Black’s luxury concierge offering
- You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations
- Dream up and deliver new luxury concierge features and experiences in partnership with business partners
- You will be responsible for optimizing in-market products though rapid testing and obsessing over the customer experience
- Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business
- Shape the product development roadmap for new launches and features
- Work alongside a passionate and collaborative team to create innovative new concierge experiences
Requirements:
- Bachelor's degree or military experience
- At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
- Bachelor's degree in computer science or engineering
- 1+ years translating business strategy or analysis into consumer facing digital products
- 1+ years of experience working on core product platforms powering digital experiences
- 1+ years working with cross functional teams as a product owner in an agile development process