Sr Director - B2B Scores Product Management

FICO is a leading global analytics software company, helping businesses in 100+ countries make better decisions. As the Sr. Director of Product Management for the B2B Scores division, you will shape the strategy and execution of a critical product portfolio, driving impact across the U.S. lending ecosystem through comprehensive market research and product lifecycle management.

Responsibilities:

• Lead comprehensive market research and voice of customer initiatives to identify emerging trends, evolving client needs, and competitive dynamics that inform strategic product direction for FICO's U.S. B2B Scores portfolio
• Develop and execute 1–3 year product strategy and roadmap priorities, ensuring continued relevance and differentiation of FICO's B2B credit scoring offerings in the U.S. market
• Operationalize product strategy by developing and articulating a clear product vision, aligning the product roadmap and goals with the Company's overall objectives, market trends, and customer needs in partnership with Product Marketing and P&L leaders
• Collaborate within a team of product managers, coordinating activities to ensure achievement of key performance indicators (KPIs) while fostering collaboration across analytic development, software engineering, marketing, and other departments
• Collaborate with analytics, software, and cross-functional teams to define and execute the product roadmap and comprehensive go-to-market plans, including positioning, messaging, and pricing
• Build and maintain strategic relationships with key data and technology partners to sustain and enhance product offerings, identify new partnership opportunities, and expand distribution channels
• Monitor the market landscape, conduct competitive analysis, and stay current on industry trends to ensure FICO's scores products remain competitive while addressing evolving customer needs
• Author business and technical requirements documents, including detailed use cases and user personas, to guide development and ensure alignment with market needs
• Partner with regulatory and compliance experts to ensure product designs align with applicable regulations; lead established compliance processes and deliver required documentation on schedule
• Represent B2B Scores in external engagements, including industry events, partner and client meetings, and training sessions, with responsibilities that may include developing and delivering presentations and participating in speaking opportunities
• Drive thought leadership initiatives through content development — including blogs, podcasts, and industry conference participation — to establish and reinforce FICO's market position
• Engage directly with clients to discover and address product adoption challenges, refining tools, content, and tactics to ensure continued success

Requirements:

• Bachelor's or Master's degree in business, marketing, computer science, or a related field, or requisite experience required
• Expertise in financial services, credit risk management, and the U.S. lending and investment ecosystem
• Demonstrable product management experience, including leadership roles and a proven track record of successfully launching and managing commercially impactful products, with experience in analytic products a plus
• Strong experience building and leading high-performing product management teams, supported by measurable business outcomes and metrics
• Expert-level understanding of product management principles, including Agile methodologies and the unique challenges of B2B product management, including stakeholder management and enterprise customer needs
• Strong analytical orientation with the ability to synthesize complex data and translate insights into actionable strategies and compelling narratives for executive and technical audiences
• Exceptional client-facing abilities with a demonstrated history of fostering client success and developing referenceable client relationships
• Leadership-level communication skills, including strong verbal, written, and presentation capabilities
• Experience with product management tools and methodologies, including proficiency in platforms such as Jira, Asana, or similar software
• Intellectually curious, with a collaborative and low-ego approach to leadership, fostering strong relationships across teams and functions to achieve shared goals
• Must be flexible to travel 25% and to work outside standard hours for conferences, leadership meetings, and client and partner engagements