Technical Program Manager, SIS & Platform

Veracross is a company that provides SaaS-based School Information Systems designed for independent K-12 schools. The Technical Program Manager will orchestrate cross-functional initiatives, ensuring teams have the necessary resources and clear project plans to deliver high-quality software, while also focusing on SIS and Platform initiatives.

Responsibilities:

• Lead and manage assigned SIS and Platform programs and initiatives; Platform focuses will include things like application security KPIs, penetration tests, AI, Data Ops. SIS programs include key product initiatives like our academics roadmap, new automations platform, and much more
• Facilitate agile ceremonies including daily meetings, sprint planning, backlog refinement, and retrospectives
• Assist in optimizing and improving existing program management processes and methodologies
• Create and maintain detailed project plans, timelines, and documentation for multiple projects simultaneously
• Identify risks, dependencies, and blockers, driving mitigation strategies and resolution
• Manage stakeholder expectations through effective, proactive communication and transparent reporting
• Track and communicate program status, health, metrics, and milestones to leadership
• Coordinate quarterly and annual capacity planning across assigned engineering teams to optimize resource allocation
• Drive continuous process improvement initiatives and best practices alongside product and engineering management
• Monitor and report engineering security KPIs

Requirements:

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• 56 Hours of paid sick leave annually
• Top tier benefits - Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
• Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
• 3-5+ years of program management experience within software engineering environments
• Knowledge and understanding of software development practices
• Track record of delivering complex software engineering programs on time and within scope
• Strong cross-team collaboration and ability to build relationships across teams and stakeholders
• Strong understanding of the types of security and maintenance challenges faced by engineering teams (i.e. vulnerability management, pen testing, etc)
• Excellent communication skills with the ability to translate technical concepts for non-technical audiences
• Strong familiarity with agile methodologies (specifically Scrum) and experience serving as a Scrum Master
• Demonstrated ability to perform quarterly and annual capacity planning and resource allocation
• Experience with project management tools (Jira, Confluence, Asana, etc.)
• Basic understanding of current AI technologies
• Strong analytical thinking and problem-solving capabilities
• Experience working in Edtech, AI or Security
• Agile certifications such as CSM, PMI-ACP, SAFe, or similar
• Experience using Jellyfish to track engineering team performance
• Familiarity with industry standards around security, privacy and compliance