Sr. Salesforce Project Manager

NeuraFlash, Part of Accenture is redefining the future of business through AI and innovative technologies. The Sr. Salesforce Project Manager will manage projects for Enterprise customers, providing leadership in analyzing requirements and implementing cloud-based solutions on the Salesforce platform.

Responsibilities:

• Monitor and manage project financials, scope, and schedule to ensure project stays on track for assigned client projects
• Drive implementations of high-quality AI and digital service solutions
• Act as primary day-to-day point of contact for the client and the operational aspects of the project, including a focus on building strong customer relationships
• Facilitate or co-lead with customer project manager regular status meetings with project team, sponsors, and all stakeholders
• Assist consultant team members in the delivery of client presentations during requirements, design, pilot and user acceptance testing sessions
• Plan, initiate & manage Business-to-Business (B2B) Customer Relationship Management (CRM) systems and Artificial Intelligence (AI) software projects
• Coordinate IT project teams to ensure that client business requirements are effectively incorporated into design specifications, multi-platform integrations and data transfers
• Assess business implications for each project stage
• Execute role of Agile Scrum Master and guide the software development lifecycle (SDLC) process for systems and product delivery
• Bring a high level of energy and enthusiasm to NeuraFlash, part of Accenture every day

Requirements:

• 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
• Experience working in a professional services/consulting environment
• Experience applying Agile approaches to project management
• Experience with salesforce.com serving as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• PMP or Scrum Master certification preferred
• Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications
• Strong presentation and communication skills
• Ability to work cohesively within a team and/or effectively as an individual
• Bachelor's Degree in Business, Engineering, Information Technology or Management
• Professional and confident while maintaining a focus on customer success