Key skills
System architectureAPI managementIntegration workflowsAI-enabled workflowsProject managementAIProject ManagementProduct ManagementCommunicationCollaboration
About this role
Pearson is a global leader in lifelong learning, dedicated to helping individuals achieve their personal breakthroughs through education. The Digital Content Business Analyst will bridge business needs and technical execution, driving the modernization of digital content workflows and adopting AI-enabled solutions to deliver impactful learning experiences worldwide.
Responsibilities:
- Translate business requirements into clear technical execution plans that guide engineering and platform teams
- Collaborate closely with engineering to understand system architecture, API dependencies, integration workflows, and platform constraints
- Identify and escalate technical risks, blockers, and gaps in requirements to ensure project success
- Support the adoption of modern, AI-enabled workflows, tooling modernization, and platform standards across content operations
- Serve as the communication bridge between technical teams and business stakeholders, facilitating workshops, technical deep dives, sprint planning, demos, and retrospectives
- Build strong partnerships across product management, content operations, engineering, QA, design, and support teams to drive project outcomes
- Analyze the cost of creating content and drive efficiency for digital content modernization initiatives
Requirements:
- Strong technical acumen, with experience in system architecture, API management, and integration workflows
- Excellent cross-functional collaboration and communication skills, able to facilitate technical discussions and bridge gaps between teams
- Proven ability to identify and mitigate technical risks, blockers, and requirements gaps
- Experience supporting the adoption of AI-enabled workflows and modern digital platforms
- Project management skills, with the ability to organize, prioritize, and deliver complex projects on time
- Adaptability and creativity in a fast-paced, evolving environment
- Bachelor's degree required
- Experience in digital content creation, technical project management, or related fields