Network Engineer

RIVA Solutions, Inc. is a mission-driven IT services company supporting digital transformation for Federal government agencies. They are seeking a Network Engineering specialist to provide technical support to the NOAA under the NEITS program, focusing on network operations and engineering for their N-Wave mission.

Responsibilities:

• Provide Project Support (including Remote Projects): Server/Systems/Network infrastructure implementation projects, providing:Network engineering technical input and hands-on services, as needed
• CO-OPS Chesapeake MLAN Migration Planning, including client install scheduling, deployment verifications, and development of technical documents such as port mapping, operating procedures, visio diagrams, ICDs, etc
• Ability to identify technical risks and assist in recommending and/or developing risk mitigation strategies
• Project scoping support for client-requested new services, including requirements elicitation, timelines, Coordination of internal meetings with technical and program stakeholders, including agendas, meeting minutes, and action item tracking
• Track and manage N-Wave program milestones, deliverables, dependencies, and operational timelines
• Provide technical input on Requests for Quotes (RFQs) related to network infrastructure and transport layer projects such as implementation, redesign, modernization, and/or movement of intra- and inter-building of network services
• Provide technical input and services on network redesigns, pier additions, implementation of Aruba MLAN technology, IPv6, intelligent service architecture (ISA), etc
• Assist in the resolution of Tier 2/Tier 3 trouble ticket and service requests documented in the NOAA Ticketing System
• Ability to work within service levels
• Attend technical meetings related to Operations, Engineering, Change Requests, Vendor calls, client Technical Exchange Meetings (TEMs), etc
• Knowledge of and ability to support technologies including Infoblox, IPAM Management, DNS Management, Firewalls, Switches, Routers, Aruba products/services (wireless deployment and support), LAN/MLAN/WLAN technologies, IP Address Management (IPAM)
• Support Business Operations personnel with input required to sustain financial oversight, including Smartsheet processes

Requirements:

• Bachelor's degree in Information Technology, Business Management, or a related field
• Minimum of 4 years of network engineering experience, including supporting Tier 2/Tier 3 IT Service Desk operations in a federal or enterprise environment
• Knowledge of telecommunications and/or network engineering
• Strong communication, customer service, and problem-solving skills
• Certifications are not a substitute for experience but are highly desired (e.g., CompTIA A+, Security+, Network+, ITIL)
• Experience supporting NOAA, N-Wave, or other mission-driven federal science or research organizations
• Understanding of federal acquisition lifecycle processes and documentation standards
• Experience working within federal IT environments with strict compliance and cybersecurity requirements
• Strong written and verbal communication skills
• Demonstrated initiative, time management skills, and ability to solve complex IT challenges independently
• Experience prioritizing tasks and reporting progress within structured operational environments