Lead Network Engineer

HealthEdge is seeking an exceptional Lead Network Engineer to oversee corporate networking operations across a globally distributed organization. This hands-on technical leadership role involves managing a small team while being deeply involved in the design, implementation, and troubleshooting of the corporate network infrastructure.

Responsibilities:

• Lead the design, deployment, and maintenance of corporate network infrastructure across multiple global office locations (India, US, The Philippines)
• Foster a culture of customer service excellence, accountability, and continuous learning to delight our end users
• Manage and mentor a team of 1-2 network engineers, providing technical guidance and professional development
• Oversee office network stacks including switches, routers, firewalls, wireless access points, and related infrastructure
• Troubleshoot complex network issues remotely across geographically distributed sites
• Develop and maintain network documentation, standards, and best practices
• Plan and execute network upgrades, expansions, and technology refresh cycles
• Collaborate with Corporate IT, Information Security, Product Infrastructure, and application teams on cross-functional initiatives
• Manage vendor relationships for network hardware, software, and support services
• Monitor network performance and implement optimization strategies
• Drive network architecture decisions that support business growth and security requirements

Requirements:

• 7+ years of hands-on network engineering experience in enterprise environments
• Strong expertise with enterprise networking technologies: switching, routing, VLANs, VPNs, SD-WAN
• Experience with major network vendors (Cisco, Aruba, Palo Alto, Meraki, or similar)
• Proven ability to manage and troubleshoot networks remotely across multiple sites
• 1-2 years of experience leading, mentoring, or managing technical team members
• Strong understanding of network security principles and best practices
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and manage competing priorities
• Strong written and verbal communication skills for both technical and non-technical audiences
• Experience supporting global, distributed workforce environments
• Relevant certifications (CCNP, CCIE, or equivalent)
• Familiarity with cloud networking (AWS, Azure)
• Experience with network automation and scripting (Python, Ansible)
• Experience with network monitoring and management tools
• Excellent communication skills
• Experience managing budgets, vendor relationships, and contractual negotiations
• Customer service orientation with commitment to exceptional user experiences
• Data-driven decision making with strong analytical and problem-solving skills
• Cultural sensitivity and ability to work effectively across diverse global teams
• Adaptability and resilience in fast-paced, dynamic environments
• Background or familiarity with healthcare compliance (HIPAA, SOC 2) and security frameworks
• Experience implementing AI/ML solutions for IT service management
• Previous experience in merger and acquisition projects a plus