Senior Technical Program Manager - Data Center Operations

Nebius is leading a new era in cloud computing to serve the global AI economy. As a Senior Technical Program Manager - Data Center Operations, you will drive operational performance across data center IT and infrastructure teams through data-driven insights and structured tracking, ensuring transparency and optimizing execution at scale.

Responsibilities:

• Define, implement, and continuously improve KPIs, metrics, and dashboards for data center operations
• Establish tracking frameworks to monitor performance, incidents, and operational efficiency across teams
• Lead operational reviews (weekly/monthly) to identify bottlenecks, inefficiencies, and improvement opportunities
• Ensure visibility and accountability through structured reporting and data-driven insights
• Standardize processes across sites, improving operational consistency, scalability, and efficiency
• Collaborate with stakeholders to align operational performance with business goals and customer SLAs

Requirements:

• 5+ years of experience in technical project/program management, preferably in data center, cloud or infrastructure environments
• Experience with project management methodologies and tools
• Strong experience in building metrics, dashboards, and reporting systems for operations
• Strong technical skills (SQL and/or programming languages such as Python or Go)
• Strong analytical skills with a good foundation in math and statistics
• Proven ability to work across multiple teams and drive alignment and execution without direct authority
• Excellent communication and stakeholder management skills
• A structured, proactive, and results-driven mindset
• Familiarity with ITIL / ITSM processes
• Experience working with GPU clusters, HPC, or cloud infrastructure
• Understanding of data center network traffic patterns (east-west and north-south)