Alteryx is looking for a Sr. Relationship Manager who will work closely with the Enterprise Sales organization to manage existing named Enterprise accounts. The role focuses on driving retention and supporting long-term customer growth, requiring bilingual fluency in Spanish and English for the initial phase and transitioning to managing U.S. accounts thereafter.
Responsibilities:
- Manage large Enterprise accounts from onboarding through the full customer lifecycle
- Provide temporary coverage for LATAM Enterprise accounts in 2026, conducting customer engagement in Spanish as required
- Transition to assigned United States Enterprise accounts in 2027, maintaining continuity of customer experience and revenue retention
- Lead Quarterly Business Reviews in Spanish and English to align on business objectives, enablement plans, and measurable value realization
- Develop a deep understanding of customers’ business priorities and align Alteryx solutions to support their goals
- Articulate business value and ROI to executive stakeholders, including C suite leadership
- Build and expand executive level relationships across customer organizations to strengthen long term strategic partnerships
- Own and drive renewal opportunities, including value justification discussions, navigating procurement processes, and negotiating high value contracts to ensure timely renewals
- Accurately forecast projected revenue attainment to sales leadership on a weekly basis
- Serve as a trusted advisor by benchmarking customer progress against business goals and recommending optimization strategies
- Demonstrate strong product and use case knowledge across the Alteryx platform to provide strategic recommendations
- Drive product adoption and increased usage through education, new feature introduction, use case development, and account reviews
- Collaborate effectively with Channel and Alliance Partners, Customer Success, Enterprise Sales, Fulfillment, and Support to ensure seamless customer experience, operational alignment, and coordinated account growth strategies
- Partner closely with Enterprise Sales to develop and execute account strategies focused on retention, expansion, and long term growth
- Leverage trusted advisor relationships to identify upsell and cross sell opportunities within each account
- Contribute thought leadership and best practices to the broader Customer Success and Renewals organization