Senior Solutions Engineer

Figure is transforming capital markets through blockchain, providing innovative solutions for mortgage lending. The Solutions Engineer will architect and scale technical integrations for partners, ensuring robust implementations and optimizing onboarding processes.

Responsibilities:

• You will work with enterprise and institutional partners from technical discovery through integration and early scale as a trusted technical advisor
• You will work directly with partners to ensure implementations are robust and scalable
• Your core responsibilities will include:
• Designing and documenting integration architectures, workflows, and data exchanges
• Guiding partners through implementation using clear technical best practices
• Proactively mitigating integration risks to accelerate onboarding and troubleshoot complex issues during implementation and early production
• Over time, you will help build more scalable onboarding infrastructure — including documentation, integration templates, and reusable patterns — to enable efficient, repeatable partner launches
• Lead technical discovery sessions with prospective and signed partners
• Understand partner systems (CRM, LOS, servicing platforms, identity providers)
• Design scalable API and webhook integration architectures
• Recommend preferred implementation patterns and identify edge cases and platform constraints early
• Document solution designs for internal and external stakeholders
• Serve as the primary technical advisor during API onboarding
• Guide partners through REST API, webhook, authentication, and SSO flows
• Support sandbox testing and production readiness
• Reduce integration time by standardizing implementation patterns
• Bridge partner engineering teams with internal Product and Engineering
• Identify opportunities to expand API and real-time data usage
• Improve partner workflows to increase throughput and ROI
• Surface product gaps with structured technical feedback
• Contribute to improved documentation and integration playbooks

Requirements:

• 7+ years of experience in Solutions Engineering, Technical Consulting, Solution Architecture, or a similar customer-facing technical role
• Strong fluency with APIs and integration patterns (REST, JSON, webhooks), including the ability to design and debug end-to-end integrations
• Deep understanding of authentication and identity standards (OAuth 2.0, SAML, SCIM) and secure system design principles
• Proven experience partnering with enterprise engineering teams to implement scalable, production-grade integrations
• Ability to architect full system workflows and data exchanges — not just explain endpoints — with clear tradeoff analysis
• Experience translating ambiguous partner requirements into structured technical implementation plans and strong troubleshooting skills with the ability to diagnose complex technical issues across distributed systems
• Excellent written and verbal communication skills with an affinity for technical documentation
• Comfortable influencing cross-functional stakeholders (Product, Engineering, Compliance, Partnerships) and providing actionable product feedback
• Experience in fintech (or regulated financial services environments) and familiarity integrating with CRMs, Loan Origination Systems (LOS), and other financial platforms is a plus