Experian is a global data and technology company, powering opportunities for people and businesses around the world. They are seeking a Senior Product Manager for their Premium Membership Product team to lead the development of new features, enhance product value, and ensure compliance while improving customer engagement.
Responsibilities:
- Define and lead the vision for new features to solve customer problems and strengthen our paid value proposition in the market
- Improve our existing paid membership by paying close attention to customer feedback and product analytics on an ongoing basis
- Lead product development, coordinating with engineering, design, and business teams to develop new features, manage backlogs, and ensure delivery of value to our customers
- Oversee integration efforts, managing partnerships and technical integrations with internal and external platforms to expand product capabilities
- Enhance internal processes, improving tools, workflows, and automation to support efficient product operations and partner needs
- Collaborate with partners, partnering with marketing, sales, legal, compliance, and other teams to support go-to-market strategies and ensure regulatory adherence
- Guide innovation and scalability, identifying opportunities to implement new technologies, automation, and processes that promote customer satisfaction and retention, product growth and efficiency
Requirements:
- 8+ years' product management experience, including launching consumer or internal tools in regulated or data-heavy environments
- Previous experience with subscription products
- Leadership experience of globally distributed engineering teams, managing delivery pipelines, sprint cadences, and large-scale prioritization
- Experience with backend systems, APIs, data workflows, and internal tool development
- Experience with collaboration with legal, compliance, engineering, marketing, and business teams
- Experience improving quality and reliability through proactive controls and issue detection