Senior Program Manager (Identity & Access Management (IAM) Or SailPoint)

TEKsystems is a leading provider of business and technology services, and they are seeking a seasoned Senior Program Manager to lead a large, multi-year enterprise transformation program. This role is responsible for orchestrating complex cross-functional delivery, driving program governance, managing executive stakeholder alignment, and ensuring consistent progress across technical and business domains.

Responsibilities:

• Own the end-to-end leadership of a complex, multi-year transformation program with multiple interconnected workstreams
• Establish and maintain program governance, including: Weekly program working sessions, Bi-weekly Program Steering Committee, Monthly Executive Steering Committee
• Define program KPIs, success metrics, quality gates, and operate a structured RAID log
• Ensure all workstreams remain aligned to strategic business outcomes and organizational priorities
• Drive day-to-day oversight of multiple project managers, workstream leads, and cross-functional contributors
• Manage interdependencies, critical path activities, and resource constraints across technology, operations, and business teams
• Support planning workshops, milestone tracking, and program forecasting to maintain schedule integrity
• Partner closely with teams working in platforms such as ServiceNow to support workflow automation, process development, and issue resolution
• Serve as the primary point of contact for executive sponsors and Senior leadership across the organization
• Develop and deliver clear, concise, and actionable executive communication, including SteerCo decks and decision-ready recommendations
• Build alignment across cybersecurity, IT operations, HR, and business organizations to ensure consistent expectations and decision-making
• Support the development of new or evolving operational processes and ensure consistent adoption across teams
• Lead program-wide communication planning, documentation, and collaboration governance (e.g., Teams workspace structure, version control)
• Guide teams through organizational change, providing clarity on program objectives, roles, and dependencies
• Proactively identify and mitigate program risks, cross-team dependencies, and systemic blockers
• Support leadership teams in sequencing priorities and ensuring efficient allocation of resources
• Ensure all workstreams adhere to governance standards, reporting expectations, and delivery best practices

Requirements:

• 15+ years of experience leading large-scale, complex, multi-workstream programs in enterprise environments
• Proven expertise in program governance, roadmap development, executive communication, and cross-functional orchestration
• Strong ability to influence and align Senior leaders, resolve conflict, and drive consensus across competing priorities
• Experience managing programs with budgets of $5M+ and durations of 3+ years
• Strong understanding of technology-driven transformation programs (process, systems, data, operations)
• Excellent written and verbal communication skills with experience presenting to executive committees
• Bachelor's degree in business, technology, or related field—or equivalent experience
• Deep understanding of Identity & Access Management concepts and hands-on leadership of SailPoint (IdentityIQ or Identity Security Cloud/IdentityNow) implementations, including Identity Source of Truth, JML automation, application onboarding, and entitlement governance