Uber is a leading technology company that provides transportation solutions. As a Strategic Client Partner at Uber for Business, you will act as a trusted advisor to Enterprise customers, ensuring their success and driving value and retention through strategic relationships and tailored solutions.
Responsibilities:
- Proactively identify expansion opportunities in each account to drive value both for the customer and the business
- Develop a strong understanding of the client that includes their business drivers and strategies, competitive position in the marketplace, industry trends, key strategic partner relationships, as well as key executives and decision-makers
- Build, enhance, and execute long term client relationships and communication at the C-level, with key executives, key decision-makers and influencers
- Conduct monthly and quarterly business reviews to assess the health and satisfaction of the customer, their needs, achievements and metrics for success
- Partner with your respective Strategic AE to grow and proliferate the Uber for Business platform across multiple lines of business, products and services for current customers
- Produce qualitative and quantitative analysis of performance, aggregate feedback, and share findings that will be the foundation of this growing team for long-term sustained success
- Lead project management of the implementation of our platform and programmatically launch growth efforts by identifying value for our customers
- Act as an advocate for customers, internally conveying their customer-specific needs across the organization to ensure proper alignment and prioritization of resources