Product Manager, Trip Quality Data & Modeling

Airbnb is a global hospitality company that connects hosts and guests, providing unique stays and experiences. As a Product Manager in the Quality organization, you will lead the Trip Quality Data product management strategy, focusing on backend data and AI/ML modeling to enhance the guest and host experience.

Responsibilities:

• Lead the product strategy and develop the roadmap for foundational data improvements for measuring trip quality
• Work collaboratively across your team and stakeholders to collect feedback and synthesize feature requirements that will lead to improved user experiences and a better Airbnb service
• Ensure consistency in data models and maximize reuse of AI/ML investments across multiple teams
• Provide a product lens to unify and scale how we source and utilize quality data signals across the Quality system
• Define goals and success with clearly measurable objectives and key results
• Collaborate with our Privacy, Legal, and Platform teams on account security, privacy, identity, and trust & safety topics that are essential to making Airbnb one of the most trusted marketplaces in the world
• Craft the product narrative that inspires teams, leadership, and the company to support your products and business outcomes
• Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape
• Efficiently execute to ship updates and deliver impact for our business and customers
• Build alignment across product teams (Tech, Design), cross-functional partners (Global Operations, Customer Support, Trust, etc.) and Leadership/Executive team
• Make judgements and prioritization decisions that are in the best interests of our customers

Requirements:

• 8+ years of product management experience
• Expert ability to support product strategy/decisions with data and business analysis
• Demonstrated track record of building cross-functional and executive leadership alignment
• Experience working on consumer products with marketplace dynamics on a global scale
• Entrepreneurial track record of taking an idea to reality
• Excited to drive execution across teams in a fast-paced environment
• Desire to do individual contributor product management work
• Excellent written and verbal communication; adept at simplifying complex modeling concepts for diverse audiences
• Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred
• Experience creating product messaging and delivering to customers