Senior Vice President, North America Retail-CPG Sales

SymphonyAI is seeking a Senior Vice President, Strategic & Commercial Sales - Retail & CPG to lead the commercial vision across critical verticals. This role focuses on revenue growth, strategic account expansion, and enterprise deal leadership in the Retail and Consumer Packaged Goods sectors.

Responsibilities:

• Own and execute the North America Retail & CPG sales strategy, aligned to aggressive growth targets
• Deliver against a significant annual quota (team + strategic overlay) with focus on large, multi-year enterprise deals ($5M-$20M+)
• Lead strategic account planning across Top 30 priority accounts, driving penetration, expansion, and long-term value creation
• Personally engage in and help close high-impact, complex deals, particularly those exceeding $10M ARR
• Drive a consultative, value-based sales approach, aligning SymphonyAI’s AI-driven solutions to measurable business outcomes
• Position offerings such as CINDE Connected Retail and Price Suite as transformational platforms within client environments
• Build and maintain trusted relationships with C-suite stakeholders (CEO, CFO, CDO, CMO, Chief Merchandising Officer)
• Establish SymphonyAI as a strategic partner across Retail and CPG enterprises
• Represent SymphonyAI in executive forums, industry events, and key client engagements
• Lead, mentor, and scale a high-performing sales organization, including second-line leadership (Directors and VPs)
• Build a culture of accountability, performance, and continuous improvement
• Attract, develop, and retain top enterprise sales talent
• Drive sales process optimization, including pipeline management, deal inspection, and forecasting discipline
• Leverage tools such as Salesforce and sales enablement platforms to improve visibility, efficiency, and decision-making
• Ensure forecast accuracy and pipeline health, bringing predictability to revenue outcomes
• Partner with Product, Marketing, Customer Success, and Delivery teams to deliver integrated, high-impact solutions
• Influence product roadmap and pricing strategy based on market feedback and client needs
• Align go-to-market strategies with broader company objectives
• Utilize analytics and performance data to optimize sales strategies and execution
• Stay ahead of industry trends, competitive landscape, and customer priorities within Retail and CPG
• Continuously refine strategy to align with market shifts and emerging opportunities