Serve as the primary technical sales resource for Yelp’s Channel Partner account reps, engaging agency clients throughout the API integration process from initial scoping to successful implementation.
Guide small and mid-size media agencies through the setup and adoption of Yelp's Reporting API, Leads API, and Ads API, ensuring a smooth and efficient onboarding experience.
Work directly within technical environments to troubleshoot and resolve complex integration issues.
Collaborate with Channel Partner GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
Act as the voice of the Channel Partner, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.

5+ years of relevant experience in Solutions Engineering, Sales Engineering, or a similar technical client-facing role, ideally working with small to mid-size businesses or agencies.
Hands-on experience supporting API integrations, with a strong understanding of API best practices, authentication patterns, and common integration challenges.
Strong communication skills, with the ability to translate complex technical concepts for non-technical agency stakeholders and collaborate effectively with sales teams.
A proactive, solutions-oriented mindset — you don't wait for a runbook to exist before solving a problem.
Proven ability to manage multiple client integrations simultaneously in a fast-paced, ambiguous environment.
Experience coding in or working alongside teams using SQL, JavaScript, or similar languages.
Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases (preferred).
Experience working with or supporting media agencies or channel partners in a technical capacity (preferred).
Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms (preferred).
Prior experience in a channel or partner-facing role, where you were supporting a third party (e.g., an agency or reseller) rather than a direct end client (preferred).
Comfort operating in a startup-like or high-growth environment where processes are still being built (preferred).

Full medical, vision, and dental
15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter)
12 paid holidays, plus one floating holiday
Up to 14 weeks of parental leave
Monthly wellness subsidy
Work from home reimbursement
Flexible spending account
401(k) retirement savings plan
Employee stock purchase plan

Sales Engineer, Channel Partnerships

Key skills