Support operational projects aimed at improving processes, efficiency and workflow across teams, including accounting, legal and tech functions.
Assist in developing and maintaining standardized processes and documentation
Help coordinate cross-functional initiatives involving legal teams, global vendors, and operations
Assist with project management reporting and stakeholder communications.
Track project progress and follow up on deliverables
Provide administrative and coordination support to the Operations leadership team
Support scheduling, prioritization, and execution of key operational initiatives
Prepare both client and internal-facing reports, presentations, and business reviews
Help manage global vendor relationships, contracts, and internal documentation
Work closely with internal legal teams and global vendors in multiple countries to clarify billing questions and correct data issues
Assisting with the review, and organization of billing-related data for timely submission to our accounting team
Supporting the identification and resolution of billing discrepancies and data issues
Assisting with reconciliation of legal team time, fees, and related billing data
Run regular reports and follow up on missing or unclear billing information.
Maintaining organized billing records and documentation

Bachelor’s Degree (Accounting, Business, or related field preferred)
Foundational understanding of accounting principles and/or data analytics
Strong written and verbal communication skills with both internal stakeholders and clients
Excellent attention to detail and organizational skills
Comfort working with spreadsheets and basic business systems
Comfort working with IT systems and a desire to use them to improve processes
Professional demeanor and willingness to learn in a fast-paced environment
High level of professionalism, discretion, and confidentiality
Coursework or Internship experience related to accounting operations or data analytics, academic, or entry-level exposure to billing, accounting, or audit
Strong Excel skills
Interest in global professional services, legal immigration, or accounting operations environments and a willingness to work with people from many countries and cultures
Experience supporting leadership or working in an executive support capacity in team-based or client-facing roles
Familiarity with process improvement or operations-focused roles

paid time off and paid holidays
medical, dental, vision, and life insurance coverage
health savings and flexible spending accounts to help offset healthcare and dependent care expenses
multiple retirement plan options (401k & Roth 401k)
access to an employee assistance program

Operations Business Analyst – West Coast

Key skills