RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a highly skilled Digital Technology Business Analyst to lead efforts in harmonizing and streamlining supply chain processes using SAP Ariba and Business Network solutions.
Responsibilities:
- Lead efforts to harmonize supply chain business processes across RTX’s business units, utilizing best practices and SAP Ariba capabilities
- Analyze existing workflows and identify opportunities for standardization and optimization
- Collaborate with stakeholders to define and document business requirements for process improvements
- Act as the subject matter expert (SME) for SAP Ariba and the Business Network suite, providing guidance and support to business and technical teams
- Configure and manage Ariba modules (e.g., sourcing, procurement, supplier management) to meet business needs
- Ensure seamless integration of Ariba solutions with other enterprise systems and tools
- Work closely with DT teams, supply chain stakeholders, and other business units to align strategies, priorities, and objectives
- Facilitate workshops, meetings, and discussions to gather input, share progress, and drive consensus
- Ensure effective communication between technical teams and business users to ensure alignment and successful delivery
- Interact with the end customer on technical issues which require subject matter expert support
- Drive issues to closure
- Work with other Digital Technology teams and software vendors to define service and application roadmaps
- Use technical and communication skills with business knowledge to own the successful resolution of business problems
- Lead or support project initiatives related to the implementation, enhancement, and support of Ariba solutions
- Develop project plans, timelines, and deliverables while ensuring adherence to milestones and budgets
- Monitor and report on progress, addressing risks and challenges proactively
- Support definition and implementation of enterprise level synergy projects targeting common applications and processes across the organization
- Support migrations between applications/systems
- Provide analysis and estimates for upcoming tasks
- Support data analysis, reporting, and insights generation using Ariba and other supply chain tools
- Ensure data integrity and accuracy in supply chain processes and systems
- Develop and deliver training materials and sessions for business users to ensure effective adoption of Ariba solutions
- Support change management initiatives to drive user engagement and satisfaction with new processes and tools
Requirements:
- Minimum 10+ years' experience in the Ariba and Business Networks arena
- Bachelor's degree in Computer Science, Technology, Engineering or Mathematics (STEM), Supply Chain Management, Business Administration, or a related field or equivalent combination of related work experience and schooling in lieu of degree
- Experience as a business analyst or similar role, with a focus on supply chain processes and systems
- Experience with SAP Ariba modules and the Business Network suite
- Strong understanding of supply chain management, procurement, and supplier collaboration processes
- Experience leading business process harmonization or transformation initiatives
- Experience in aerospace and defense or other highly regulated industries
- Knowledge of SAP ERP systems and their integration with Ariba
- Project management certification (e.g., PMP, Agile)
- Experience with change management methodologies and tools
- Ability to travel up to 20-30%