Sr. Manager, Digital Technology (DT) Business Analyst – Ariba and Business Network (REMOTE)

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a highly skilled Digital Technology Business Analyst to lead efforts in harmonizing and streamlining supply chain processes using SAP Ariba and Business Network solutions.

Responsibilities:

• Lead efforts to harmonize supply chain business processes across RTX’s business units, utilizing best practices and SAP Ariba capabilities
• Analyze existing workflows and identify opportunities for standardization and optimization
• Collaborate with stakeholders to define and document business requirements for process improvements
• Act as the subject matter expert (SME) for SAP Ariba and the Business Network suite, providing guidance and support to business and technical teams
• Configure and manage Ariba modules (e.g., sourcing, procurement, supplier management) to meet business needs
• Ensure seamless integration of Ariba solutions with other enterprise systems and tools
• Work closely with DT teams, supply chain stakeholders, and other business units to align strategies, priorities, and objectives
• Facilitate workshops, meetings, and discussions to gather input, share progress, and drive consensus
• Ensure effective communication between technical teams and business users to ensure alignment and successful delivery
• Interact with the end customer on technical issues which require subject matter expert support
• Drive issues to closure
• Work with other Digital Technology teams and software vendors to define service and application roadmaps
• Use technical and communication skills with business knowledge to own the successful resolution of business problems
• Lead or support project initiatives related to the implementation, enhancement, and support of Ariba solutions
• Develop project plans, timelines, and deliverables while ensuring adherence to milestones and budgets
• Monitor and report on progress, addressing risks and challenges proactively
• Support definition and implementation of enterprise level synergy projects targeting common applications and processes across the organization
• Support migrations between applications/systems
• Provide analysis and estimates for upcoming tasks
• Support data analysis, reporting, and insights generation using Ariba and other supply chain tools
• Ensure data integrity and accuracy in supply chain processes and systems
• Develop and deliver training materials and sessions for business users to ensure effective adoption of Ariba solutions
• Support change management initiatives to drive user engagement and satisfaction with new processes and tools

Requirements:

• Minimum 10+ years' experience in the Ariba and Business Networks arena
• Bachelor's degree in Computer Science, Technology, Engineering or Mathematics (STEM), Supply Chain Management, Business Administration, or a related field or equivalent combination of related work experience and schooling in lieu of degree
• Experience as a business analyst or similar role, with a focus on supply chain processes and systems
• Experience with SAP Ariba modules and the Business Network suite
• Strong understanding of supply chain management, procurement, and supplier collaboration processes
• Experience leading business process harmonization or transformation initiatives
• Experience in aerospace and defense or other highly regulated industries
• Knowledge of SAP ERP systems and their integration with Ariba
• Project management certification (e.g., PMP, Agile)
• Experience with change management methodologies and tools
• Ability to travel up to 20-30%