Sr. Product Manager

Illumina is a company focused on expanding access to genomic technology to promote health equity. They are seeking a dynamic and strategic Senior Product Manager to lead lifecycle management for their low-throughput sequencing platforms and consumables, while collaborating cross-functionally to shape strategy and ensure a seamless customer experience.

Responsibilities:

• Manage the lifecycle of select LT instruments and consumables, ensuring stable on-market performance and customer support
• Lead development of the EOL strategy for legacy LT platforms, ensuring alignment with the broader platform portfolio and development roadmap
• Partner with cross-functional teams to deeply understand opportunities and constraints
• Build analysis and business cases to support recommendations
• Socialize recommendations, align stakeholders, and gain executive approval
• Work with global commercial teams to shape customer transition pathways, programs, and messaging
• Track and report KPIs, risks, and leading indicators to measure success
• Partner with Sales, Service, and others to ensure seamless customer experience
• Engage directly with customers, key opinion leaders (KOLs), and collaborators to gain deep insights
• Share VOC and insights with internal teams to drive customer-centric solutions
• Advocate for customer needs throughout the organization

Requirements:

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience
• The ideal candidate possesses deep knowledge in genomics and next-generation sequencing (NGS), along with experience in product management
• Proven success managing complex product lifecycles in scientific or biotech environments
• Strong understanding of the genomics market and NGS applications
• Excellent written and verbal communication skills, with the ability to convey technical and business information to diverse audiences
• Experience working in a matrixed organization with R&D, Operations, Finance, and Commercial teams